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14 replies

Participating Frequently
Aug 14, 2013 4:52 PM UTC

I've been also experiencing similar problems with illustrator crashing. I'm on a maxos 10.7.5. A work around I read elsewhere seems to get me going but is a probelm in itself. So i read to clear the apps preference data (holing shift+option+command during program launch) and everything works fine. My initial probelm was the inability to save .eps or .png file formats but I then started getting other crashes. From not being able to open a document, not being able to place .eps files, to crashing when creating a new doc and now when launching. Hopefully this will help in the interum till some kind of patch fixes this.

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Mylenium
Legend
Apr 15, 2013 3:02 PM UTC
Participating Frequently
Apr 16, 2013 8:55 AM UTC

Thank you, but it did't helped, all languages are set up, and, as i said, i installed all fonts from contend installer pack. I also tried to launch it with left shift pressed to clear font cache.

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kglad
Community Expert
Community Expert
Apr 16, 2013 1:37 PM UTC

try updating your os and external device drivers.

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