1 Correct answer
Quit Adobe Creative Cloud application.
Step 1)
Please press Windows+R button together and you will get a run command window, please type-in %temp% and hit enter.
Delete all contents present inside temp folder.
(You may skip the files which cannot be deleted)
Step 2)
Install any one of the softwares like WinRar, WinZip or 7-zip....etc
For example :
WinRAR archiver, a powerful tool to process RAR and ZIP files
or
http://www.7-zip.org/download.html
Step 3)
Launch Creative Cloud application and try to instal
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11
Replies
Please check whether User Temp folder has Full Control permissions?
Enable Hidden files and folders view.
Navigate to C:> Users> " your user account name " > Appdata > Local>Temp.
Right click on Temp folder and select Properties option , then click on Security tab and check whether your User Account has Full Control Allowed for Temp folder ?
Example :
If not , provide Full control and then try to install CC app again .
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or you may try from Hidden Admin account.
Steps :
Step 1)
Click on Start menu button and then in the search box type in as CMD.
In the search results list , locate the option Command Prompt.
Right click on Command Prompt option and then select " Run as Administrator" .
It will open Command Prompt window in elevated mode.
Step 2)
Now copy below command then right click on Command Prompt black screen window and select Paste option and press Enter key.
net user administrator /active:yes
You should see a message that the command completed successfully.
Step 3)
Restart the computer and login to user account named " Administrator" and then launch Adobe Creative Cloud application and try to install CC apps..
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