I have tried to install Fireworks 3 times on my brand new Macbook Pro running El Capitan v 10.11.1. Creative Cloud gets to a certain point in installation and then just says "waiting".
This is a clean computer and this is the first thing that I have tried to install. Any suggestions?
Hi Angiec35189213,
You may want to review this help document to see if any of the troubleshooting steps resolve your stalled installation: Error downloading, installing, or updating Adobe Creative Cloud apps. In particular, review the sections on network connectivity and firewall configuration.
If none of these solutions works for you, let us know if you are receiving any specific error. You can analyze the log files to help pinpoint the root cause: Troubleshoot Adobe Creative Cloud install issues with log files. You can also try bypassing the issue via direct download as Kglad suggests.
Best,
Del
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