Installer failed to initialize please download adobe support advisor on mac

[svein_oveh61636672]

Do anyone have a solution on this message.  Using OS X El Capitan 10.11  and trying to install my CS6 software.

[Shellz · Accepted solution]

Hi,

Please refer Warning about Mac OS X 10.11 El Capitan

Regards,

Shelly

[clamont719]

I just tried to do download Captivate for Mac running OS Sierra and received the same message. Is this still an issue on new operating systems?

[ryanjasen]

[Solved]We've encountered the following issues. Installer failed to initialize - YouTube

this is what I found in order to make it work with Sierra.

[michaeld61805132]

ryanjasen: That solved my problem. Working on my new MacBook Pro now. This is exactly what I needed. THANK YOU!!

[stephanieg42752078]

In addition  to the Terminal workaround described, there is a Java update that is also required. The link is: Download Java for OS X 2015-001

[wavecloud]

Install Adobe CS6 on MacOS Sierra.

The correct answer is quite unhelpful, but the workaround is not hard. +1 to ryanjasen: [Solved]We've encountered the following issues. Installer failed to initialize - YouTube

To summarize:

0. Make sure you have the legacy java for MacOS installed, per stephaineg45449868​: Download Java for OS X 2015-001

1. Open Adobe CS6 Design Standard in Finder

2. Right (control) click Installer.app > Show Package Contents

3. Open or show folder MacOS

4. Open Terminal

5. Drag and drop Install into the Terminal and hit Return in Terminal

Installation should start; you'll need your Adobe login, password, and serial number.

[EricStark01]

Thank you so much! Super easy, and no time wasted speaking to tech support in some foreign land.

[JamesDHicks]

thank you very much this worked for me with Sierra

[p18495142]

works for me too, thanks dude.

[alessandroabateUK]

it didn't work for me. I followed the instruction and dragged the install file in the terminal but when I hit enter it said that the installer file was already running and I needed to close it. I am bit lost here. Anyone can help? thanks

[alessandroabateUK]

All sorted. Thanks