Installer Failed To Intialize

8 replies
884 views
Translate

i downloaded the creative cloud installer 3 or 4 times and everytime i try to run the installer, it comes up and says Installer Failed to intialize.

I am on windows 7

Creative Cloud

This topic is closed to new replies. Start a new post to keep the conversation going.

C

codyv28Correct answer

Participant

Sure.

Do let us know the outcomes.

I deleted all the files manually from the program files, program files (x86) and common files directory, and i am now tring to reintsall creative cloud, so far it is working.

Sheena Kaul

Legend

Hi Cody,

Try Error: "Installer failed to initialize" | Windows

Hope that helps!

Regards,

Sheena

Translate

C

codyv28Author

Participant

Creative cloud doesnt show up in my add/remove programs,so i am unable to uninstall or remove cause according to my PC its not there , only adobe program to show up is Reader.

Translate

Sheena Kaul

Legend

Please try the steps below:

Uninstall the Adobe CC desktop app from the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
Set the permissions to 'Full Control' on Adobe folders for the all the users in the following locations:
- [System drive]:\Users\[user name]\AppData\Local\
- [System drive]:\Program Files (x86)\Common Files\
Restart the machine.
Install the Adobe CC desktop app (Creative Cloud Help | Creative Cloud for desktop)

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.