Installer Failed To Intialize

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i downloaded the creative cloud installer 3 or 4 times and everytime i try to run the installer, it comes up and says Installer Failed to intialize.

I am on windows 7

Creative Cloud

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codyv28Correct answer

Participant

Sure.

Do let us know the outcomes.

I deleted all the files manually from the program files, program files (x86) and common files directory, and i am now tring to reintsall creative cloud, so far it is working.

Sheena Kaul

Legend

Hi Cody,

Try Error: "Installer failed to initialize" | Windows

Hope that helps!

Regards,

Sheena

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codyv28Author

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Creative cloud doesnt show up in my add/remove programs,so i am unable to uninstall or remove cause according to my PC its not there , only adobe program to show up is Reader.

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Sheena Kaul

Legend

Please try the steps below:

Uninstall the Adobe CC desktop app from the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
Set the permissions to 'Full Control' on Adobe folders for the all the users in the following locations:
- [System drive]:\Users\[user name]\AppData\Local\
- [System drive]:\Program Files (x86)\Common Files\
Restart the machine.
Install the Adobe CC desktop app (Creative Cloud Help | Creative Cloud for desktop)

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