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Installer has been misconfigured?

New Here ,
Dec 23, 2012 Dec 23, 2012

I have been trying to download a free trail of CS6 Master Collection in order to upgrade from CS5, however I am unable to do so because every single time I attempt to the Application Installer spits out:

"Sorry, an error has occured.

This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."

So can someone help me here? I want to be able to get use to CS6 before getting back to classes. Not sure if it's my computer that is causing the probelm or it is just the installing file that is keeping me from updating my master collection.

FYI: I updated my AIR, suggested by a friend, but it still didn't help.

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correct answers 1 Correct answer

New Here , Dec 23, 2012 Dec 23, 2012

Oh everything is fine, found the problem and everything is going smoothly now.

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Adobe Employee ,
Dec 23, 2012 Dec 23, 2012

Which operating system are you using?  Have you tried removing the already installed copy of Adobe Download Assistant and then reinstalling?

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New Here ,
Dec 23, 2012 Dec 23, 2012

Oh everything is fine, found the problem and everything is going smoothly now.

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New Here ,
Jan 28, 2013 Jan 28, 2013
LATEST

To: SquaklingRooster,

Would you please tell me what the problem was?  I have the same problem right not, tells me the same: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."   What did you do to fix it?  Please help me!

Thank you

isaisaaya67

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