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installing photoshop7 on new computer with windows 8.1

New Here ,
Dec 10, 2014 Dec 10, 2014

I am trying to install 7 on my newer computer with 8.1. It is an update or upgrade which was on my old pc with XP

It is asking me to verify earlier version and I have no idea where disks are and, obviously, I can't verify it on this pc.

what do I do?

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Community Expert ,
Dec 10, 2014 Dec 10, 2014

select the previous version from the dropdown and enter your serial number for the previous version.

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New Here ,
Dec 10, 2014 Dec 10, 2014

Thank you. But, I’m in the install process of 7.0 and I don’t see a dropdown option. Just this screen shot below. Am I in the wrong place or doing something wrong?

I have the s/n for my version 5.5, just not the disk.

Thanks again.

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Community Expert ,
Dec 10, 2014 Dec 10, 2014

first, it's not clear what programs you are mentioning.

are you trying to install photoshop elements 7.0?  or do you really mean you have a license for photoshop 7.0?

and whichever you have, is that an upgrade from a previous version?

do you have photoshop cs5.5?  is that an upgrade from a previous version?

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New Here ,
Dec 10, 2014 Dec 10, 2014

Lic for reg 7.0. Originally had 5.5 on other pc and upgraded it to 7.0 on that device and it was fine. I quit using that PC for many reasons (photoshop still sorta works on it) and the new pc is windows 8.1. I was in the process of installing just the 7.0 upgrade (since I can't find the 5.5 disk) on the 8.1and this is where I'm stuck. I hope I made that clear enough.

Sent from Brad's iPhone

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Community Expert ,
Dec 10, 2014 Dec 10, 2014
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do you mean photohsop 7.0 or photoshop elements 7.0 or something else?

and there's a creative suite 5.5 (cs 5.5), but i'm not aware of anything else being 5.5.

you need to be more precise about what you're doing because i suspect understanding that will be essential before you can be helped.

if you can't answer those questions, what information are you using that's telling you 7.0 and 5.5?  ie, where are you getting those numbers?

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