Skip to main content
Participant
April 18, 2014
解決済み

My account links to Spain, but Im now in Belgium so I cant buy online from here. Its absurd.

  • April 18, 2014
  • 返信数 1.
  • 443 ビュー

Seems I menitoned Spain when I opened my account with Adobe. But Now Im in Belgium so Adobe tells me I cant buy/download software unless I have a Adobe ID for Belgium. Which means creating another email address just for this. Which Im not bothered to do, really.

When I click on Change the country, they say: ask the customer service for it". And customer service clicking takes me to the forums, unless I want to pay international calling rates to hopefuly reach some human being working at Adobe. So here I am, talking alone.

This is absurd. I need the software now and I really wonder why our phisicall locaton matters to the point of blocking a purchase, in the age of internet.

I am alos extremely dissapointed with customer service at adobe.

Des anyone have any idea of how to go about this?

Thanks,

M.


    このトピックへの返信は締め切られました。
    解決に役立った回答 Garima_J

    Hi bitannoid ,

    Welcome to Adobe Forums .

    You can follow the below mentioned link to Change the Country-

    http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

    Or you can also follow the link mentioned below to contact us -

    http://www.adobe.com/support/download-install/supportinfo/

    Thanks

    Garima

    返信数 1

    Garima_J
    Garima_J解決!
    Participating Frequently
    April 18, 2014

    Hi bitannoid ,

    Welcome to Adobe Forums .

    You can follow the below mentioned link to Change the Country-

    http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

    Or you can also follow the link mentioned below to contact us -

    http://www.adobe.com/support/download-install/supportinfo/

    Thanks

    Garima