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BrendanNC
Participant
Mar 4, 2019 2:30 PM UTC
Answered

No "Apps" tab in Creative Cloud app

Hi all,

I downloaded Creative Cloud on my desktop PC earlier wanting to activate the free trial of some CC apps (mainly Premiere Pro), however, when I launched the CC app, there was no "Apps" tab in the CC app. There were the other tabs, "Learn", "Files", "Font", "Stock" and "Bēhance" but no "Apps" tab to download from. The strange thing is though, I downloaded CC on my Microsoft Surface Pro and the "Apps" tab was there and I could download Adobe apps perfectly fine. Attached is an image to help. (Please forgive the shaky hand drawing)

rikBqYk.jpg

I have uninstalled and reinstalled the application a number of times and signed in under different accounts (personal email and school email) and nothing has worked or fixed anything.

Thank you for your time,

Brendan.

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kglad
kgladCorrect answer
Community Expert
Mar 4, 2019 2:43 PM UTC

9 replies

Participant
Sep 16, 2019 2:10 PM UTC

Well Im the admin and still cant see the apps tab. so this is not working

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Participant
Apr 13, 2019 8:43 AM UTC

I have the same problem. When I try to change "false" to "true" a window opens up "you can't do that as you are not the owner"....wtf

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kglad
Community Expert
Community Expert
Apr 13, 2019 2:05 PM UTC

google your os and that message.

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Mar 4, 2019 2:43 PM UTC
BrendanNC
BrendanNCAuthor
Participant
Mar 4, 2019 2:57 PM UTC

Thank you so much!

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kglad
Community Expert
Community Expert
Mar 4, 2019 3:33 PM UTC

you're very welcome.

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