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spill01
Participant
October 8, 2014
Question

Photoshop CC Install Stuck at 90%

  • October 8, 2014
  • 1 reply
  • 1819 views

I am installing CC and started with Photoshop. It gets stuck at 90%. I've uninstalled/reinstalled three times and I've restarted my computer. Any suggestions?

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 8, 2014

Jspille I would recommend reviewing the installation log to determine the exact cause of the failure.  For information on how to locate and interpret your installation log files please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

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