Skip to main content
Participant
July 20, 2013
Question

Photoshop cs4 closes after accepting licencing agreement.

  • July 20, 2013
  • 1 reply
  • 815 views

Alright, so I've been using this student licensed copy of CS4 for the last 4 years or so now if this licensing page is to be believed.  In any case I have just moved over to a new computer and have been having nothing but problems installing Photoshop.  First attempts resulting in the disk just not being recognized, second batch resulting in the very helpful and descriptive "Error: 6". Now after finally getting the program to open in some respects, it just opens a licensing agreement, which I accept, and then nothing happens.

I have uninstalled and installed the program more times than I have cared to keep track of, even running the cleaner tool in between, making sure to reboot along the way.  The key has been deactivated on the previous computer, and when opening I have been doing so as an administrator.

As of now, I've searched for a solution with the closest result being how to disable the licensing agreement from popping up in the first place, which resulted in absolutely nothing happening when opening the program, and that "fix" has been reverted, and occurred no less than 1 re-install attempt ago.

This topic has been closed for replies.

1 reply

Mylenium
Legend
July 20, 2013

We can't know anything. You are not providing any "hard" technical info like system specs.

Mylenium

Participant
July 21, 2013

Alright I'll list any specs that I think could be relavent, though I don't really know what you need so I'm just going to copy over my speccy summary.  If I need to provide anything specific or more than listed feel free to ask.

Operating System

          Windows 7 Home Premium 64-bit SP1

CPU

          Intel Core i5 3570 @ 3.40GHz

          Ivy Bridge 22nm Technology

RAM

          8.00GB Dual-Channel DDR3 @ 800MHz (9-9-9-24)

Motherboard

          Gigabyte Technology Co., Ltd. Z77X-UD3H (Intel Core i5-3570 CPU @ 3.40GHz)

Graphics

          ASUS VS228 (1920x1080@60Hz)

          SAMSUNG (1920x1080@60Hz)

          2048MB ATI AMD Radeon HD 7800 Series (ASUStek Computer Inc)

Hard Drives

          60GB SanDisk SDSSDP064G ATA Device (SSD)

          932GB Western Digital WDC WD10EZEX-00UD2A0 ATA Device (SATA)

Previous system wasn't terribly different.

Mylenium
Legend
July 22, 2013

If you installed the proper drivers for your SSD drive and SATA controller? I smell disk access issues here...

Mylenium