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September 26, 2013
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Photoshop CS6 keeps asking for serial number

  • September 26, 2013
  • 1 respuesta
  • 8153 visualizaciones

I installed Photoshop CS6 x64 on a 64 bit Win 7 machine.  Every time I start it, it says trial will expire in 0 days and lets me put in my license number or continue trial.  I can do either and use the software.  This has been occurring for multiple days.  I installed the x32 version on the same machine.  I only needed to put in the license number once and it works fine.  What can I do to get the x64 version working correctly?

    Este tema ha sido cerrado para respuestas.
    Mejor respuesta de Romsinha-9KMEUt

    Hi ,

    Please check your host file and try to activate again:

    Reset the hosts file:

    Windows:

    Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.

    Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.

    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.

    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.

    Save and close the file.

    Mac OS

    Log in as an administrator to edit the hosts file in Mac OS.

    In a Finder window, choose Go > Go To Folder.

    Type /etc.

    Select the hosts file and open it.

    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.

    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.

    Save and close the file.

    If still the same issue then try updating Application Manager: https://creative.adobe.com/products/creative-cloud, launch CS6 and enter the key when prompted and let us know whether it worked.

    Regards,

    Romit Sinha

    1 respuesta

    Romsinha-9KMEUt
    Adobe Employee
    Adobe Employee
    September 26, 2013

    Hi ,

    Please check your host file and try to activate again:

    Reset the hosts file:

    Windows:

    Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.

    Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.

    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.

    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.

    Save and close the file.

    Mac OS

    Log in as an administrator to edit the hosts file in Mac OS.

    In a Finder window, choose Go > Go To Folder.

    Type /etc.

    Select the hosts file and open it.

    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.

    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.

    Save and close the file.

    If still the same issue then try updating Application Manager: https://creative.adobe.com/products/creative-cloud, launch CS6 and enter the key when prompted and let us know whether it worked.

    Regards,

    Romit Sinha