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Stefania Castelli
Stefania Castelli
Participant
April 11, 2020
Answered

Premier Rush seems available in my subscription, but...

  • April 11, 2020
  • 2 replies
  • 1246 views

It's really annoying.
I didn't ask for anything more than my Acrobat monthly subscription.
Why does my "Creative Cloud" invite me to download and install "Premiere Rush" enhancing the fact that it is "available in my subscription" if it is not?
I've lost 10 minutes to finally understand that's a scammy promotional way to force me to add something else to my (already expansive) Acrobat subscription.
It should be "flagged" as "trial" not as "available".
Totally unuseful the support chat with three different guys that seem to "escalate" this very simple doubt to superior levels etc..
It is simply an unfair way to sell stuff.

This topic has been closed for replies.
Correct answer ProDesignTools

It was a bit confusing how the apps were presented... But Adobe listened to user feedback and changed the layout of that page:

 

https://community.adobe.com/t5/premiere-rush-discussions/rush-included-or-not-included-in-photography-plan/m-p/12335584#M11119

 

Now, if the premium version of Premiere Rush is not included in your subscription then it will no longer appear under "Available in your plan" – but rather further down under "Apps to try"... This is a significant improvement and helps make things clearer.

 

However, even the free version of Rush is not really a trial but rather a Starter edition that does not expire... In other words, it's a "freemium" model where you can upgrade if you want the premium features, but even the no-cost features in the Starter edition can still do quite a lot:

 

The Premiere Rush Starter Plan – What Do You Get for Free?

 

2 replies

Tacafy大尉
Tacafy大尉
Legend
April 11, 2020

stefaniacastelli, good evening.
I don't disagree with Just Shoot Me, but
If I log in with an Adobe ID that doesn't have a subscription, Xd and Rush will show up as "included in the subscription" applications in the same way.

These are available on a limited basis as a trial, but there seems to be a problem with the notation. I think it would be less misunderstood if you said something like "included in the membership".

    Stefania Castelli
    Stefania CastelliAuthor
    Participant
    April 11, 2020

    Thank you Tacafy大尉,

    sure it would be.

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity ExpertCorrect answer
    Community Expert
    February 25, 2022

    It was a bit confusing how the apps were presented... But Adobe listened to user feedback and changed the layout of that page:

     

    https://community.adobe.com/t5/premiere-rush-discussions/rush-included-or-not-included-in-photography-plan/m-p/12335584#M11119

     

    Now, if the premium version of Premiere Rush is not included in your subscription then it will no longer appear under "Available in your plan" – but rather further down under "Apps to try"... This is a significant improvement and helps make things clearer.

     

    However, even the free version of Rush is not really a trial but rather a Starter edition that does not expire... In other words, it's a "freemium" model where you can upgrade if you want the premium features, but even the no-cost features in the Starter edition can still do quite a lot:

     

    The Premiere Rush Starter Plan – What Do You Get for Free?

     

    Just Shoot Me
    Just Shoot Me
    Legend
    April 11, 2020

    No one on these forums, and no one at Adobe, can answer that question.

    As for the forums wee are users just like you and do not have any insite into what the people at Adobe are thinking.

      Stefania Castelli
      Stefania CastelliAuthor
      Participant
      April 11, 2020

      Sorry, Just Shoot Me.
      After a long and unuseful chat session, with a triple change of interlocutors, and being aware to behave in contrast with any forum or group "netiquette" for the newcomers, I thought that the last resource in my pocket would have been to send out an S.O.S. to the community.
      In the end, it's been the right choice (as the reply from Tacafy大尉 demonstrates). 

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