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Correct answer kglad

the site is registered in texas so that's not a great start and i don't see the store (in google street view - https://www.google.com/maps/@43.580594,-79.616924,3a,75y,238.41h,87t/data=!3m4!1e1!3m2!1sWYlqGhHlrS8Jo6c6_w4_jw!2e0) at the address listed.  and they don't show a canadian phone number.

and they have a certified adobe reseller badge but they're not listed as an adobe partner (http://partners.adobe.com/resellerfinder/na/findreseller.jsp) so none of that engenders trust.

2 replies

kjm42819546
kjm42819546
Participant
October 16, 2018

Please DO NOT BUY any Adobe licences from this company. I never leave a reply online usually, but I wanted to help preventing any future victims. I am a victim of their fraud licenses. I contacted their office#s, and I did talk to their customer service reps via phone & email, they kept on saying they will get back to you but never did, and I tried for several months and gave up eventually. I even contacted the landlord of their address, and confirmed no such company exists.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 5, 2014

the site is registered in texas so that's not a great start and i don't see the store (in google street view - https://www.google.com/maps/@43.580594,-79.616924,3a,75y,238.41h,87t/data=!3m4!1e1!3m2!1sWYlqGhHlrS8Jo6c6_w4_jw!2e0) at the address listed.  and they don't show a canadian phone number.

and they have a certified adobe reseller badge but they're not listed as an adobe partner (http://partners.adobe.com/resellerfinder/na/findreseller.jsp) so none of that engenders trust.

P
Priscilla_Turner
Participant
February 11, 2017

I have just tried to obtain their advertised download of Acrobat XI Pro, and must I'm afraid report that they are fraudulent, and in cahoots with a fraudulent payments outfit. They will send no acknowledgement, no email, no phone message and no software. And they will involve you at the outset with a shady payments system called Skrill, offering you no other choice of payment methods. These people will in their turn rook you an extra 'testing' payment which is added to, not subtracted from, your software price and will not repay you for non-delivery.

So now I am getting a boxed set from Alberta on Amazon.ca. And shall have to stop my original payments with my credit card firm.

Hylander1
Hylander1
Participant
March 24, 2018

I tried to call the Canadian number and it is out of service now. I purchased Adobe X Pro and all of a sudden there was a trial version on it and I didn't have the serial number. So I tried to download the link again and it was now the Adobe Pro X DC trial version. I had it for only two years but I now I will need to buy it again.  Don't use this company.

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