problems with nvidia geforce video drivers and premiere

Report · Feb 16, 2020

hi there, I'm having this error warning each time I run Premiere pro 2020

I have a Nvidia Geforce 580 and Windows 10 Enterprise LTSB, 64-bit

I tried following the instructions of the upgrading process of Nvidia drivers, bur I still haven't solved the issue.

I already tried with the following driver packages:

385.12-desktop-win10-64bit-international.exe
391.35-desktop-win10-64bit-international-whql.exe
431.70-desktop-win10-64bit-international-nsd-whql.exe

353.30-desktop-win10-64bit-international-whql.exe

Can anybody help me?

this is the most recent Nvidia settings report:

Sistema operativo: Windows 10 Enterprise 2016 LTSB, 64-bit
Versione DirectX: 12.0
Processore GPU: GeForce GTX 580
Versione del driver: 385.12
Versione API Direct3D: 11.2
Livello funzione Direct3D: 11_0
Nuclei CUDA: 512
Clock principale: 772 MHz
Clock ombreggiatore: 1544 MHz
Frequenza dei dati di memoria: 4008 MHz
Interfaccia memoria: 384 bit
Larghezza di banda memoria: 192.38 GB/s
Memoria grafica totale disponibile: 17894 MB
Memoria video dedicata: 1536 MB GDDR5
Memoria video di sistema: 0 MB
Memoria di sistema condivisa: 16358 MB
Versione BIOS video: 70.10.49.00.03
IRQ: Not used
Bus: PCI Express x16 Gen2
[Componenti]

nvui.dll 8.17.13.8512 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.13.8512 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.13.8512 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.13.8512 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.13.8512 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.970.0 NVIDIA Control Panel
nvCplUI.exe 8.1.970.0 NVIDIA Control Panel
nvWSSR.dll 6.14.13.8512 NVIDIA Workstation Server
nvWSS.dll 6.14.13.8512 NVIDIA Workstation Server
nvViTvSR.dll 6.14.13.8512 NVIDIA Video Server
nvViTvS.dll 6.14.13.8512 NVIDIA Video Server
NVSTVIEW.EXE 7.17.13.8512 NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE 7.17.13.8512 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.13.8512 NVIDIA 3D Vision Module
nvDispSR.dll 6.14.13.8512 NVIDIA Display Server
NVMCTRAY.DLL 8.17.13.8512 NVIDIA Media Center Library
nvDispS.dll 6.14.13.8512 NVIDIA Display Server
nvLicensingS.dll 6.14.13.8512 NVIDIA Licensing Server
PhysX 09.17.0524 NVIDIA PhysX
NVCUDA.DLL 6.14.13.8512 NVIDIA CUDA 9.0.125 driver
nvGameSR.dll 6.14.13.8512 NVIDIA 3D Settings Server
nvGameS.dll 6.14.13.8512 NVIDIA 3D Settings Server

Report · Feb 16, 2020

In short the card is no longer supported.

Minimum driver to run Premiere 2020 is 411.63 but the gtx580 does not go past 391.35.

Might want to revert to 2019.