"Adobe photoshop CS3 has stopped working"

[praveennrraj]

i download a new version of photoshop after install i can't open it. when i try to open error like "Adobe photoshop CS3 has stopped working"

[Govardhan.V]

Please mention the version of Operating System of your Computer.

[romantic_Bee0195]

I am using Windows 10 and I get this error most times I close Photoshop CS3.  I can't find a solution.

[John T Smith]

CS3 is REALLY old and is not (and will not be updated to be) compatible with Win10

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

[Govardhan.V]

If you still face same issue , we need to check with Event Viewer logs.

Event Viewer->Windows Logs->Application.

Once you click on Application , in the Mid section of Event viewer console, you can see the error among the list.

Double click on it and provide us the completed error log description . we will check.

To start Event Viewer by using the Windows interface

1. Click the      Start   button.
2. Click      Control Panel  .
3. Click      System and Maintenance  .
4. Click      Administrative Tools  .
5. Double-click      Event Viewer  .

To start Event Viewer by using a command line

1. Open a command prompt. To open a command prompt, click      Start  , click      All Programs  , click      Accessories   and then click      Command Prompt  .
2. Type      eventvwr  .

Example Screenshot :

[romantic_Bee0195]

Thanks for giving me hope!

Faulting application name: Photoshop.exe, version: 10.0.0.0, time stamp: 0x4601eae8

Faulting module name: ntdll.dll, version: 10.0.10586.306, time stamp: 0x571afb7f

Exception code: 0xc0000374

Fault offset: 0x000dc7c9

Faulting process id: 0x1704

Faulting application start time: 0x01d210193638cfbf

Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: a5a40926-64c2-47d0-b2ea-82510f4cbb1e

Faulting package full name:

Faulting package-relative application ID:

[romantic_Bee0195]

Here is the error details for the windows error reporting:

Fault bucket 108151536703, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: Photoshop.exe

P2: 10.0.0.0

P3: 4601eae8

P4: StackHash_9697

P5: 10.0.10586.306

P6: 571afb7f

P7: c0000374

P8: PCH_13_FROM_ntdll+0x0007718C

P9:

P10:

Attached files:

C:\Users\Annie\AppData\Local\Temp\WER574F.tmp.WERInternalMetadata.xml

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_c8da7b4f4cf9d6e15e6badd761b5dc9ca816ec90_0493691d_224f6c6d

Analysis symbol:

Rechecking for solution: 0

Report Id: a5a40926-64c2-47d0-b2ea-82510f4cbb1e

Report Status: 0

Hashed bucket: 29876edab60550b3008e1170d6f361da

[Govardhan.V]

Hi Ann,

Please run System File checker command and check if it finds any System file issues.  Sometimes , it will fix the errors  or we will need to fix manually.

https://support.microsoft.com/en-us/kb/929833

Also let me know the version list of Visual C++ Re-distributable packages installed on your computer.

Path : Control Panel > Program and Features.