Skip to main content
mumduzvoodoo
Participant
Apr 20, 2016 6:50 AM UTC
Answered

Reinstall Photoshop

I get this message when I open Photoshop, how do i reinstall it? One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing.  Please run the Photoshop installer and re-install Photoshop.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    kglad
    kgladCorrect answer
    Community Expert
    Apr 20, 2016 1:07 PM UTC

    use the uninstaller to uninstall it, then reinstall it using your cc desktop app.

    but first you might want to try resetting your preferences:  https://forums.adobe.com/thread/375776

    View reply

    6 replies

    Ted271464370djf
    Participant
    Nov 15, 2022 5:10 PM UTC

    this is a new IMac computer. I have an account and would like to install Photoshop on this machine???

     

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Nov 15, 2022 5:17 PM UTC

    @Ted271464370djf, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

     

    if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

    Translate
    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Apr 20, 2016 1:07 PM UTC

    use the uninstaller to uninstall it, then reinstall it using your cc desktop app.

    but first you might want to try resetting your preferences:  https://forums.adobe.com/thread/375776

    Translate
      kylec48378123
      kylec48378123
      Participant
      Dec 22, 2016 7:50 PM UTC

      Will I have to pay again to reinstall the application?

      Translate
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      Dec 22, 2016 7:55 PM UTC

      Sign out of your account... Uninstall... run the Cleaner...

      -for non-Cloud programs you need to DE-activate before uninstalling

      -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

      -using the cleaner after uninstalling and before reinstalling is often needed

      -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

      -Restart your computer... Sign in to your account... Reinstall

      -and 5 steps in reply #1 https://forums.adobe.com/thread/2144928

      Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices