Reinstalling Creative Suite 5 Design Premium

[alihowie]

I have had to create a new hard disk with Apple on my iMac as it was corrupt and now need to reinstall my disk version of creative suite 5 design premium in order to access work. It is the same Mac but Apple thinks that the original serial numbers I was given won't work as they weren't decommissioned on my corrupt hard drive first as I couldn't access it. Does anyone know if I am able to use the original serial numbers in any way or if not how I can reinstall the Creative Suite on my new drive as Adobe do not have support for this anymore. I still have the disks.

[kglad · Accepted solution]

your serial numbers are still valid.

if you've maxed your two activations, you need to deactivate an installation, though.

[alihowie]

Thanks for the advice, it did reinstall OK.

[kglad]

you're welcome.

[Guest]

To deactivate an installation do I just uninstall from the device I no longer want it on. Then reload on the new device using same serial number? Also is there any way I can do a remote install through Adobe. The device I want to load it on is an employee who just traveled to Vietnam.

[John T Smith]

Activate and deactivate Adobe products deactivate first, uninstall second

Installs are done locally

Download & Install instructions https://forums.adobe.com/thread/2003339

-kglad links in reply #1 here https://forums.adobe.com/thread/2260248 will help

-you will need to enter your original serial number during install for non-Cloud programs

[kglad]

no, open a program>click help>deactivate or sign-out.

[Guest]

is there anyway I can install my existing software (Creative Suite 5) on a new device remotely by downloading from online with the freed up serial number?

[kglad]

you can download cs5 installation files, install and activate using your freed serial number.

Downloadable installation files available:

• Suites and Programs:    CC 2017 |  CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard  | 8 standard |
• Authorware:  7.01 windows |
• Captivate:   9 | 8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2 |
• Lightroom:    6.8| 5.7.1|  4.4 | 3.6 |
• Photoshop Elements:   15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:   15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
• RoboHelp:   2015

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.