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robertc19354524
robertc19354524
Participant
May 24, 2017
Answered

Trying to download Light Room V6

  • May 24, 2017
  • 2 replies
  • 3427 views

I just bought LR V6 from Jun Sale. They send me a confirmation and product number to download. When I click on the link I get this message:

Access Denied

You don't have permission to access "http://trials3.adobe.com/AdobeProducts/LTRM/6/osx10/Lightroom_6_LS11.dmg?" on this server.

Reference #18.c270e93f.1495655040.b3b7a8

What do I do now?

Bob Cahill

817 233-8132

    This topic has been closed for replies.
    Correct answer kglad

    Clearing cache, cookies, private browsing, restarting, etc.  nothing seems to work.  Running Windows 10 Creator if that makes a difference. 


    if you follow all 7 steps you can directly download a trial here:  New Adobe Lightroom 6 (CC) Direct Download Links – Free Trials | ProDesignTools

    and activate with your serial number.

    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

    2 replies

    P
    pdub99
    Participant
    May 24, 2017

    I'm getting the same issue downloading the windows version:

    Access Denied

    You don't have permission to access "http://trials3.adobe.com/AdobeProducts/LTRM/6/win64/Lightroom_6_LS11.exe" on this server.

    Reference #18.e3690317.1495662569.2e6b9e2

    Tried downloading with multiple browsers (Chrome and IE).  no difference.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    May 24, 2017

    Have you tried downloading from Download Photoshop Lightroom

    Click Adobe Photoshop Lightroom 6 to reveal the download links.

    P
    pdub99
    Participant
    May 24, 2017

    Yes - that's the link I clicked on.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 24, 2017

    the link you posted works for me.  try a different browser and/or a different internet connect.

    or you can try:

    Individual User Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me keep with these links!

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