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E
enoranidi
New Participant
September 29, 2015
Question

Typekit has stopped syncing fonts to Photoshop CC 2015

  • September 29, 2015
  • 1 reply
  • 672 views

Hi Forum

I have been using Typekit with Photoshop (and Illustrator) for some time now and on Saturday morning (26th Sept) it seems to have stopped working.

I have:

  • Restarted Creative Cloud - several times
  • Uninstalled and reinstalled Creative Cloud
  • Un-synced and re-synced Typekit - for the fonts that I want to use

I am using a Macbook Air and attached some screenshots if that helps.

Thanks

Enor

This topic has been closed for replies.

1 reply

A
Community Manager
Ashley WagstaffeCommunity Manager
Community Manager
September 29, 2015

Hi Enor,

We are sorry that you have received a less than desirable experience.  We are aware of this issue and are currently trying to get to the root cause.  In the meantime I can offer you a work around:

  1. From terminal on your Mac Navigate to the following Location: cd /Users/<username>/Library/Preferences
  2. In this folder there should be a file called com.adobe.accmac.plist:  ls -la | grep com.adobe.accmac
  3. Change the ownership of this file to your currently logged on user: chown <username> com.adobe.accmac.plist

I've sent you a private message to try and find out more information about your particular case.

Warmest wishes,

Ashley

E
enoranidiAuthor
New Participant
September 29, 2015

Hi Ashley

I followed your instructions but got the message - 'Operation not

permitted' - see attachment

Can you please let me know how to resolve this to get the work around

solution working for me.

Thanks

Enor

On 29 September 2015 at 13:52, Ashley Wagstaffe <forums_noreply@adobe.com>

A
Community Manager
Ashley WagstaffeCommunity Manager
Community Manager
October 1, 2015

Hi Enor,

I've tried to contact you directly by email ... when you are ready just email us back to the shared mailbox.

Warmest wishes,

Ashley

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