Typekit has stopped syncing fonts to Photoshop CC 2015

Report · Sep 29, 2015

Hi Forum

I have been using Typekit with Photoshop (and Illustrator) for some time now and on Saturday morning (26th Sept) it seems to have stopped working.

I have:

Restarted Creative Cloud - several times
Uninstalled and reinstalled Creative Cloud
Un-synced and re-synced Typekit - for the fonts that I want to use

I am using a Macbook Air and attached some screenshots if that helps.

Thanks

Enor

Report · Sep 29, 2015

Hi Enor,

We are sorry that you have received a less than desirable experience. We are aware of this issue and are currently trying to get to the root cause. In the meantime I can offer you a work around:

From terminal on your Mac Navigate to the following Location: cd /Users/<username>/Library/Preferences
In this folder there should be a file called com.adobe.accmac.plist: ls -la | grep com.adobe.accmac
Change the ownership of this file to your currently logged on user: chown <username> com.adobe.accmac.plist

I've sent you a private message to try and find out more information about your particular case.

Warmest wishes,

Ashley

Report · Sep 29, 2015

Hi Ashley

I followed your instructions but got the message - 'Operation not

permitted' - see attachment

Can you please let me know how to resolve this to get the work around

solution working for me.

Thanks

Enor

On 29 September 2015 at 13:52, Ashley Wagstaffe <forums_noreply@adobe.com>

Report · Oct 01, 2015

Hi Enor,

I've tried to contact you directly by email ... when you are ready just email us back to the shared mailbox.

Warmest wishes,

Ashley