Skip to main content
Participant
January 30, 2017
Answered

Uninstalling from one device and Putting on another

  • January 30, 2017
  • 1 reply
  • 838 views

I put Premier Elements on my laptop by mistake- only wanted Photoshop Elements on there with Premier going on my daughter's MACBook

Can I uninstall it from my laptop and then install it on hers? We tried to simply install it  since we thought we could get it on 3 devices(it's on my husband's laptop as well) but it wouldn't install for her.

Can anyone help me with this?

    This topic has been closed for replies.
    Correct answer John T Smith

    Sign out of your account... Uninstall... run the Cleaner...

    -for non-Cloud programs you need to DE-activate before uninstalling

    -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the cleaner after uninstalling and before reinstalling is often needed

    -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    January 30, 2017

    Sign out of your account... Uninstall... run the Cleaner...

    -for non-Cloud programs you need to DE-activate before uninstalling

    -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the cleaner after uninstalling and before reinstalling is often needed

    -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html