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Hi,
I can't get passed the sign in screen for Creative Cloud, Support Advisor says there's nothing wrong, and I can't access any programs.
If I uninstall Creative Cloud, do I lose all the programs?
Any help would be greatfully appreciated
Ta
Giles
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Hi Gilesyhalton,
I have already answered your query on your other post. http://forums.adobe.com/message/5857687#5857687
I suppose by uninstalling Creative Cloud you mean CC desktop app. No, your CC programs will stay on the machine even after uninstalling CC desktop app. However, CC desktop app will be required for various other purposes as well including product updates.
If you want to uninstall CC desktop app, you can run it's uninstaller from
Win : Control Panel > Programs and Features
Mac : /Applications/Utilities/Adobe Installers
Let me know in case you still face any issues.
Cheers!
Arpit
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What if CC won't uninstall? I need to updated CC so I can download new programs, but the update does nothing. A manual attempt to update gives me a "blocked by group policy...see administrator" error. I get that same error when trying to uninstall. My administrator couldn't figure out the issue either.
Thanks.
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