Admin Console Read-only admin roles

[alanrudman]

I like to see some "read only" admin roles for some users. I'd like the ability to grant global read only admin roles to our Helpdesk group and specific department level read only rights for department liasons. We are not ready to grant admin roles that allow changes to be made to these groups of folks yet, but aour licensing admin is constantly getting requests for information reagrding licensing for this department or this user, etc..

Having a "read Only" admin role would be very helpful in our organization.

Thank you.

[Devon Geathers]

I agree that this would be very useful for helpdesk roles that only need to verify that users have an active license, to which product(s) and how their registration email is listed, then if there is an issue on the registration/license side, the helpdesk agent can then reach out to the admin for help, instead of the admin having to be contacted for each inquiry