Participant

Not Prioritized

Bring Back Video Capture

Forum|Forum|2 years ago
October 20, 2023
68 replies
19188 views

This morning when I opened Premiere Pro 24 for the first time, I was dismayed at not being able to find the Capture option in the File menu. Upon contacting customer support, I was told that feature had been retired, and I was directed to the following page:

https://helpx.adobe.com/in/premiere-pro/kb/retiring-tape-based-workflows.html#sa_src=web-messaging

Here's my problem. As a professional media archivist, I used the capture system frequently in the process of digitizing old video tapes (mostly VHS and U-Matic, sometimes DVCPro) for digital access and storage. The article above seems to think tape-based capture is only for transferring tape-to-tape, which is wrong. There are professional archivists and media professionals all over the country, or all over the world, whose job it is to preserve tape-based media via digitization. Adobe has now effectively abandoned an entire industry because it thinks people don't need this feature anymore. Adobe is wrong. As I write this, I have several dozen VHS tapes at my desk waiting to be digitized, and now I have to come up with another software solution because Adobe evidently does not care about customers like me who do this for a living.

Dear Adobe, this was a poorly researched decision, potentially affecting a lot more of your customers than you realize. I am asking for the tape-to-digital capture feature to be restored to the software for video professionals like me who were using it faithfully.

Mod note: Title changed slightly.

Show previous replies

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ikincisadik

Participant

Install version 23 in creative cloud 2023 without delay... Continue to maintain the old version installation on your computer.

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Truebadoor

Participant

I am archiving media for a heritage centre and I was also surprised to find the essential "Capture" menu item missing.

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SpielbergRules24x7x365

Known Participant

Perfectly well said, sir. I have NO idea why they don't engage (more.) Makes NO sense to me, but when they start losing money, maybe then they'll listen. Or respond.

JonesVid

Community Expert

I would appear (although I may be wrong of course) that Adobe Video Product Management (whoever they are) do not seem to be interested in Ideas that don't sync with their own 'Product Strategy'.

Any idea/proposal with over +100 votes should automatically have the attention of 'Product Management' and comment here.

We don't don't know what the voting threshold is as nobody from Adobe ever engages on this Forum.

As already observed, not one comment from Adobe apart from the lone voice of Kevin Monahan.

Even if there is no intention to bring Video Capture back, a rational explanation here from the right people in Adobe Video team as to why that decision has been made would be appreciated.

Users can then decide what to do next ........

As history has shown, its one of the great classic Business Marketing text book beginnings of company downfall not to listen to your customers.

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SpielbergRules24x7x365

Known Participant

Lots of great responses here. Adobe - are you listening? You're going to lose a lot of subscribers if you don't do saomthing about this. Not everyone has older version of your software to "go back to." Come on already. Just bring it back and stop messing us up. My business is already gone, thanks to you. Many others depend on that for our businesses so we don't have to go back to bagging groceries at the store. I can't even do that anymore I'm old and have a bad back. Let's go - just bring it back already if you really care about your subscribers instead of just the untold MILLIONS of dollars you must make every month, you'll bring it back.

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Marcus357913985oyo

Participant

Capture is a vital part of on set live editing. To say it's a step forward in modernizing workflow is not entirely accurate as more productions have on set editors now than before. It doesn't make sense that we can't use the latest Premiere versions for the sake of keeping Capture on an older machine, while upgrading to silicon chip based machines doesn't allow us to use Capture.

Shecky52

Participating Frequently

I also keep CS6 and Encore available.

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gregoryden

Participant

Hi,

Like most others on this page, I also make my income digitising old family video tapes. It was bad enough when Adobe cut out Encore, but fortunately I still have CS6 on my computer to burn discs, which I still get asked for quite frequently.

Keep the Capture in Premiere Pro.

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SCOTT_L

Inspiring

If Adobe won't bring it back to Premiere, which is a huge mistake if they don't IMHO, they should make a stand-alone module for capturing. Most every real editing program has capture or a module for it. Even video capture cards usually offer something to capture from tape!