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GPU driver not available/detected on Windows ARM - Qualcomm Adreno X Elite (Illustrator v30.00)

Community Beginner ,
Sep 19, 2025 Sep 19, 2025

Hello Adobe Illustrator team,

 

The issue I previously reported regarding the Adobe Illustrator update (version 30.00) is still unresolved.

Previously, in older versions (specifically version 28.00 and below), my GPU driver was still detected by Illustrator's features. However, now in the latest update (version 30.00), my system's GPU driver is no longer detected or is unavailable in the Illustrator performance features.

 

I have already updated to the latest GPU driver from the Qualcomm Adreno website. To be clear, my device is using the latest ARM64-based system with the Qualcomm Adreno X Elite series.

Please help, as I cannot work without the GPU features.

 

Can you please provide an estimated timeframe for when this issue might be resolved?

Thanku

 

PranarkiAbe_0-1758268706145.pngPranarkiAbe_1-1758268791128.pngPranarkiAbe_2-1758268847644.pngPranarkiAbe_3-1758268979728.png

 

Bug Unresolved
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