3D and Materials Issue – Jagged Edges

[nicolelynnkline]

New to using ai's 3D inflate tool and unsure how to remedy an issue. I've made a couple 3D projects so far and haven't run into this yet. I keep getting very jagged edges and crinkles. Text is outlined and I've tried adding a bunch of space between the letters and curving each corner, but the jagged edges remain. Also tried these things with Ray Tracing on (and off) and the jagged edges remain. Tried messing with some other 3D settings too but nothing helps. It seems like something obvious but not sure what...thought maybe my hardware isn't up to snuff but seems to meet the minimum requirements unless I'm missing something.

Attached images with and without ray tracing, as well as my settings.

The deets:

Illustrator 27.3.1
2019 iMac Ventura 13.0
Processor: 3.1 GHz 6-Core Intel Core i5
Graphics: Radeon Pro 575X 4GB
Memory: 16 GB 2667 MHz DDR4)

[Monika Gause]

There have been reports of this every now and then.

Can you try and increase the resolution in Effects > Document Raster Effects Settings?

[#3]

I am also expereincing these issues. Hopefully someone has an idea soon! 

[Anubhav M]

Hello @nicolelynnkline,

We understand that seeing jagged lines on your work can be a frustrating experience. We hope that the recommendations provided by Monika were able to solve the issue. If not, could you kindly provide more information, such as your system configuration (CPU/GPU/Memory), and a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), so that we can further investigate the matter?

Looking forward to hearing from you.

Thanks,

Anubhav

[Javier278306014r2f]

that happens to me to, I did Monika's recomendation but it juts makes the roughnes crispier 

I'm usina Mac Stuido 
macOS Monterrey 
Chip M1 MAx
32 GB RAM

[Monika Gause]

This is a weird issue that comes up every now and then and I'm not sure if anyone has found a solution to it yet. 

Sample file means an AI file that they need for investigation

[TheAlienAurora]

I know this an old thread but I am having this exact issue now! I have the new Mac Air 16GB, the newest version of illustrator, and am running Sonoma. Did you ever figure out how to make those weird edges come out less.. Weird? 😅 😂 

[Monika Gause]

---

@TheAlienAurora  schrieb:

I know this an old thread but I am having this exact issue now! I have the new Mac Air 16GB, the newest version of illustrator, and am running Sonoma. Did you ever figure out how to make those weird edges come out less.. Weird? 😅 😂 

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If nothing of this helps, please show a screenshot: https://youtu.be/OiMgQbLYOX4 

[TheAlienAurora]

Unfortunately another issue I have is that if I try to render anything above a pretty small canvas, 1500 pixel square max, on low quality, it just won't render. I really need them to be able to be done on at least 4000 square for some of the work I do. I know it can take a while but my computer just stops responding and I have to go to the task manager and force close it. And it'll only do that when I restart my computer and only open illustrator. I just got this computer after reading a lot about how it would be sufficient for illustrator but I'm worried. It works fine with anything else except this. I know 16 is the minimum reccomended for this kind of thing but I thought it would work better than this. These pix are from the times I got it to render on low quality in a small canvas. 

[Monika Gause]

Your computer might be a bit underpowered for 3D.

[Adorable_niceness5E85]

Hi. I am having the same problem and here's my file (too big to attach): https://drive.google.com/file/d/1fRwGOy-9E-G0a4-OCj_0HfCU43LWUpUq/view?usp=sharing

Acer NITRO 5

4-core i5-11300H

8GB DDR4

NVIDIA GeForce GTX 1650

[Dave315335654pzc]

Hey, had all day losing my mind over this. No solutions anywhere. I got the best results by selecting the text I was having trouble with (jagged/pixelated edges). Going into the 3D and materials effect in the appearance menu.

Click the top right drop down arrow next to render with ray tracing square. (Make sure this square is also deselected).

Then DESELECT render with ray tracking
Deselect render as vector
Deselect wireframe

Click Render.

Go to Effect > Document raster effects settings > select 'other' (below 300) > Input 500 or similar

Got me the best results.

[Adorable_niceness5E85]

Where is the "wireframe" option? Unfortunately nothing changed for me with all the steps (aside from wireframe)

[JESS28676174rrjz · Accepted solution]

I've been having a similar issue, nothing seems to fix it. The only 'fix' I've been able to figure out so far just masks the problem, however it does look better than the jagged edges. I've been creating clipping masks with a slightly negative off-set, this almost trims the jagged edges away. A bit of a pain if you are still editing artwork, but works somewhat well for the final version of artwork. Would be ideal if Adobe could just fix this issue already.

Make sure the object you are applying the 3D effect to is outlined < copy this object before making it 3D < render the 3D object as best as possible < paste the object from your clipboard in the exact same spot < remove any outlines/fill on this top object (the pasted object) < go to object -> path -> offset path, and type in a negative number in the 'offset' box (such as -2px) < select the new offset path and the 3D object < create a clipping mask. This should mask the jagged edges, a temporary anf fiddely fix but the best I've been able to come up with:)

[jorgecodicimo]

Removing the stroke and leaving it transparent solves the problem — at least in my case.