3D distorted image

[ericc22756092]

When I Finished making my 3D blocks some of them became distorted or some of the image is missing.

[Bill Silbert]

Try turning off GPU Performance. Click on the rocketship in Illustrator's top menu bar to access it.

[ericc22756092]

I think I need to update my windows

[Bill Silbert]

What OS and what version of Illustrator are you using? The message at the bottom of your screen shot seems to indicate a newer version of Illustrator on an older OS. This could be associated with your problem. If it's possible I would suggest looking at this file on a computer that has a recent version of Illustrator with a newer OS to see if the problem persists.

[ericc22756092]

Windows 7 and illustrator cc 2017

[ericc22756092]

I'm currently updating to windows 10.

[Bill Silbert]

Please let us know if that solves your problem. BTW if the problem at first persists try my suggestion in my first post to turn off GPU Performance.

[ericc22756092]

ill let you know as soon as I can.

[ericc22756092]

I opened the Ai file on my Microsoft pro 3 and turned off the GPU performance but Im still having the same problem.

[creative_curiosity1549]

What are these?

3D effects applied to something?

[ericc22756092]

3D effects applied to blocks.

[creative_curiosity1549]

ericc22756092  schrieb

3D effects applied to blocks.

Is there artwork mapped to it?

Anything else with the blocks? Can you please be more specific?

Show the base artwork and the appearance panel?

The 3D effects dialogbox?

There are often rendering issues with 3D effects.

Try and move the perspective slider by 2 or 3 degrees.

[ericc22756092]

I just drew the box and added letters, then grouped them together, I will try adjusting the slider, not sure where to find the 3d dialogue box.

[ericc22756092]

Forgot to add this pic

[creative_curiosity1549 · Accepted solution]

By grouping them you overcomplicated the result. This most probably led to the issues you see.

In order to get a surface pattern onto the cube, make symbols and use the dialog box "Map Art"

Please read about the 3D effects here: How to create 3D objects in Illustrator

[ericc22756092]

Thanks, ill try that

[ericc22756092]

it Worked, Thanks.

[creative_curiosity1549]

You're welcome!