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Participant
July 25, 2023
Question

3D Inflate won't render due to unknown error

  • July 25, 2023
  • 1 reply
  • 1449 views

Hey community!

I've been using the new 3D updates to create some really nice digital art for my store. Lately, however, after using '3D > Inflate' succesfully at least a dozen times, AI has been crashing on me and I've had to force quit.

This is the error message: The operation cannot complete because of an unknown error [PARM].

At first my files wouldn't render hi-res. Now it won't inflate at all. I've tried changing my file size from screen to large and nothing. I've successfully been able to render larger files just within the past few days. Suddenly, I can't produce anything and it's seriously slowing down business! Please help!

(working on macbook pro, 2016. latest version of OS)

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1 reply

Participant
July 26, 2023

Please anyone have any suggestions?? I've tried removing and resintalling AI, resetting preferences, smaller file sizes, text is outlined, everything is grouped. Not sure what else to try.

Participant
September 16, 2023

I have the exact same problem

Anubhav M
Community Manager
Community Manager
September 18, 2023

For 3D I would rather have 32 GB of RAM


Hello @Ana32334224vp7n,

 

We understand how frustrating it can be to encounter technical issues while working in Illustrator. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav