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3

A file write error has occurred

New Here ,
Jan 12, 2020 Jan 12, 2020

Screenshot 2020-01-13 at 2.07.26 PM.png

 

Hi, I have a problem that I cannot save my work in illustrator. Once I saved, It pop up this window and it tells that there is errors. May anyone can help? I need this file very soon! Thanks!

TOPICS
Import and export , Performance
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Adobe
Advocate ,
Jan 13, 2020 Jan 13, 2020

Speicherst du auf Server / Netzwerk oder auf die lokale Festplatte? Illustrator macht leider noch immer oft Probleme beim Arbeiten im Netzwerk. Schon getest, ob es beim Speichern auf Festplatte besser geht?

 

Gruß
Bernhard

(CS 6 / Windows 7)

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New Here ,
Mar 06, 2023 Mar 06, 2023

Does anyone have an update on this.   I have a user with the same error but they are using onedrive to store the files which is set to local.

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

Hello @bryanlue,

 

We understand that encountering technical issues can be frustrating. Illustrator supports working across networks and from removable media or cloud-synced folders and is vigorously tested across multiple network configurations. However, not all existing network configurations, which include different software, hardware, settings, and access rights, have been tested. Therefore, your network or network configuration can cause errors, crashes, or unexpected behavior. You may learn more about this here: (https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html).

 

In such cases, we recommend working from a local folder on the computer and then manually copying the files over to the network/removable drive or cloud-synced folder.

 

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

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New Here ,
Apr 30, 2025 Apr 30, 2025

Is this the best help/reply a Adobe employee can give a customer/user? Smh this does not help at all

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Adobe Employee ,
May 01, 2025 May 01, 2025

Hello @TheYellowBaller,

Would you mind sharing more details about the trouble you are having with Illustrator and the version of the OS/Illustrator installed, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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Enthusiast ,
Sep 15, 2025 Sep 15, 2025

We are saving locally, this is a bug on YOUR END. Have never had it before, and yet here it is. Cannot resave a problematic AI file from a client even after removing all the links and elements inside that might be an issue.

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Community Beginner ,
Sep 18, 2025 Sep 18, 2025

Did anybody actually found the solution to this??? I've tried everything and nothing is working. I don't want to quit illustrator becuase I have significant amount of work that hasn't been saved and I don't wanna risk it. I've never had an issue like this and it's completely ridiculous that there isn't any solution to this yet.

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Community Expert ,
Sep 18, 2025 Sep 18, 2025
LATEST
quote

Did anybody actually found the solution to this??? I've tried everything and nothing is working. I don't want to quit illustrator becuase I have significant amount of work that hasn't been saved and I don't wanna risk it. I've never had an issue like this and it's completely ridiculous that there isn't any solution to this yet.


By @Ihdaa37445190jayf

 

If you aren't already saving to your local hard disk: do that.

Also: turn off "Save in background" in the preferences.

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