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1

Adobe 2024 - print dialog box

Explorer ,
Jan 05, 2024 Jan 05, 2024

I'm having a difficult time determining if this is an Adobe issue or something I've done on my end - any help is appreciated! It only appears on Adobe products - which is why I'm posting here... 

 

Typically when I print from any Adobe app (Illustrator, Photoshop or InDesign) I get the print dialog box, then hit "Setup" and can configure paper type/ size/ source/ etc for my specific printer and that specific file. These settings were then always automatically saved in the associated file - for example, if I had a doc that needed to be printed on a specific weight of cardstock and fed through the manual feed, any time I opened that file and printed, my printer knew to look for that weight from the manual feed. 

 

Sometime in the past few months (year?), something has changed - now when I hit "Setup" from the print dialog box, there is a new window that comes up (screenshot attached), which gives me bare minimum options.... If I click "More Settings" at the bottom I get my familiar printer configuration dialog and can select paper type/ size/ etc.... it's an extra step I'm not used to, and wouldn't mind - except now none of those settings are saved with the file. So EVERY TIME I want to print a file, I have to go in and change ALL of the print settings. 

 

What is this new print dialog box and how do I turn it off????? Again, it only appears when I'm printing from an Adobe app, so it certainly appears that it's an Adobe thing??? 

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Print and publish
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correct answers 1 Correct answer

Explorer , Jan 05, 2024 Jan 05, 2024

FYI - determined that it is  WINDOWS issue (surprise, surprise) and was fixed via instructions from the following: 

"Restore the Legacy Print Dialog in Windows 11"

https://www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/?expand_article=1

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Explorer ,
Jan 05, 2024 Jan 05, 2024

FYI - determined that it is  WINDOWS issue (surprise, surprise) and was fixed via instructions from the following: 

"Restore the Legacy Print Dialog in Windows 11"

https://www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/?expand_article=1

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Community Beginner ,
Feb 22, 2024 Feb 22, 2024

Thank you for posting this solution I only wish I had thought to see if there was a solution sooner. This has been driving me CRAZY!!!

Thanks again!!!!

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New Here ,
Mar 10, 2025 Mar 10, 2025
LATEST

Holy hell! You are my hero! Thank you!

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