Adobe Illustrator 2021 v25.4.1.498 - New Document setup window opens blank

Forum|Forum|4 years ago
October 25, 2021
1 reply
1547 views

Adobe Illustrator is not showing any New Document Blank Presets.. all options are empty (print, web, etc.) Is there a way to fix this as have tried using: use legacy "file New" interface as well but doesnt work Is there a way to fix this?

Using: Windows 10 & Adobe Illustrator 2021 v25.4.1.498

This topic has been closed for replies.

Ton Frederiks

Community Expert

Maybe this helps:

https://community.adobe.com/t5/illustrator-discussions/illustrator-2021-quot-create-new-quot-broken-no-blank-document-presets/td-p/11535300

S

Shark5E76Author

Participant

Thank you for link

just tried it still facing same problem :<

hekselsior

Known Participant

The simplest workaround is by reinstalling Adobe Illustrator.

I just got the same problem like yours, on version 28.0. Reinstalling helps. Takes a little bit time waiting for reinstall, but it works. Hopefully this doesn't reocurring.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded