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Adobe Illustrator: Color Library unusable

Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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Screen Shot 2021-06-29 at 10.20.53 AM.png

I've had an issue this week where I can't click on anything in my library. I  can resize the panel and close it, but I can't click on anything in it... I use libraries constantly for color pallets so any help is greatly appreciated

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Community Expert ,
Jun 29, 2021 Jun 29, 2021

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Moving thread to the Illustrator forum from Using the Community

 

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Community Expert ,
Jun 29, 2021 Jun 29, 2021

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You had it this week means that it's now gone?

Did you reboot the computer in the meantime?

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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No, I just mean it started monday. the issue is on-going! I will try rebooting real quick, I don't do that as often as I should.

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Community Beginner ,
Jul 07, 2021 Jul 07, 2021

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The problem is on-going, and seemingly random. I can fix it by re-starting my laptop but the problem comes back about once or twice a week. hopefully will be fixed soon!

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Community Beginner ,
Sep 07, 2021 Sep 07, 2021

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Cross-Posting from Creative Cloud Services discussion 

 

I, too, am experiencing this issue. Specifically, any actions I take in the Libraries panel (i.e. adding or removing a library item; grouping, renaming or searching items; navigating to other libraries, etc) do not appear to actually process until I resize the Libraries panel window. It is as if the panel controller only proccesses interaction requests upon re-rerendering the panel interface.

 

Please see the following screen recording as an example of this bug and pay special attention to the mouse clicks and keyboard inputs.

CC Libraries Panel - Interactions Only Process After Panel Is Resized.gif

 

This is occurring in all up-to-date CC 2021 applications while an external display is connected.

 

Specs:

Operating System: macOS Big Sur (v11.5.2)
Graphics Card: Radeon Pro 450 2GB
Adobe Applications: Photoshop v22.5, Illustrator v25.4.1, InDesign v16.4, Creative Cloud 5.5.0.619, Libraries 1.0.1.5, Core Sync 4.19.0.12

 

(CC: @Monika Gause@Ged_Traynor)

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Community Beginner ,
Sep 08, 2021 Sep 08, 2021

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Yeah, sometimes it'll let me click, othertimes not.. it's extremely annoying. I contacted support to fix it 3 times, and each time the bug came back so i'm just living with it... 

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