Using the Community

It’s impossible to enter the text “XMP” followed by a colon. When I try to type the text shown in this screenshot:the forum converts it into “XMP.” (“XMP” followed by a period).  Copy and paste doesn’t work around it.  But you can enter it into a Code box:XMP:AlreadyApplied In the Lightroom and Camera Raw forums, it’s relatively common to discuss metadata issues, and XMP<colon> is a frequent prefix for important metadata fields. A little experimentation shows that typing “P” followed by colon always results in “P.” What is so offensive about P<colon>???  Did high schoolers code the forum platform?

If I try to enter “<colon>” in a post’s title, I get a silly error message, “The title contains HTML tags”.  I guess the forum coders don’t understand how to escape text with special characters to produce valid HTML.    

test

: prohibition in post title when the moon is full checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

: prohibition in post title when the moon is full checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

testing colon

Good morning, I am trying to download Photoshop to my desktop and install the program it is not working. The exe file has been downloaded to my pc but when i double click on it to start installation, nothing happens, no meesage, no pop window, nothing. It looks like I have done nothing. I double click on the exe file several times, nothing. Then I open the task manager window and there are several Adobe Phooshop installers activated in the background processes. But then I noticed that it states that it is for a 32 bit when my system works with windows 11 64 bits. Would that be the reason? Then, where I can download the photoshop.exe in Adobe website? Why when I go to https://www.adobe.com/apps/all/all-platforms/pdp/photoshop?source=apps, there is only one button for downloading the program and it is for 32 bits only? Hopefully someone can assist here. Thanks!

Hi, I’m experiencing an issue with PSD file previews on macOS.Whenever I save a PSD file from Adobe Photoshop, the preview appears glitched when using Quick Look (pressing spacebar in Finder). Anyone knows why? 😓

How would I recreate this collection text effect? It looks like a displacement map but almost impossible to recreate?   

Premiere forum is down: 

Adobe Account Access app error. I recently purchased a Google Pixel 10 Pro XL and never used the Adobe Account Access app on this phone before. I tried signing in over a period of two days. I’ve spent countless hours trying to sign in to the Adobe Account Access app. I contacted support she suggested I sign into my account using an Incognito browser. I don’t think she understood I can sign in to my Adobe account. I can’t however sign in to the Adobe Account Access app on my Android 16 smartphone. It won’t accept the password. It won’t accept the code I recieved via SMS. It won’t accept the code sent to my email address. I’ll attach a screenshot of exactly what the error message looks like. If anybody knows what is going on or has a fix to this please hit me back. Thank you, PS: My phone won’t let me take a screenshot of “Sorry something went wrong. If this problem continues, wait and try again later, or contact Adobe Support for assistance”. That’s the error message I get when I try si

Is there a way to hide and unhide the Contextual Tool Bar with a simple keyboard shortcut? 

isnt generating any images. takes like 20 minutes to think and then sends oops there was a mistake. 

OK, it seems like this is a known bug but I found a couple data points, some of which might be new.The Problem: In AE 26.0, while rendering from a Synology NAS to a Synology NAS (with AE project on same NAS), during rendering, the Synology volume will be passively unmounted. It can be re-mounted without problem, but when unmounted the render fails because it can’t find the source files. Basically, in short order after starting render (w/in first 5 min or so), AE or the OS is kicking the Synology off on that computer. The Synology continues running, it just got unmounted locally.A couple of useful details: if I disable Multi-frame rendering, the project will render successfully. This has been documented elsewhere.HOWEVER, since I’m the weirdo with 7 various computers, I can report where it is and is NOT happening, and this isn’t happening on my Windows 10 based system, nor is it happening on my 2020 10 core iMac running 14.8.4It IS happening on my Macs running 15.7.4 on both a 2018 Mac

Each time i try to install a new version of Adobe Acrobat Reader i get the error message “Error 1921 Service Adobe Acrobat Update Service (AdobeARMservice) could not be stopped. Verify that you have sufficient privileges to stop system services”. This is on my company windows 11 laptop and has been going on for about a year now hence i am stuck on version 2024.002.20895 and am constantly getting prompts to update that always fail. I don’t see any service called AdobeARMservice in my Services to stop. I raised a ticket with my company it department 9 months ago but they haven’t been able to fix it.How can i stop this error and update to the latest version please?thanks...

I login, sometimes I remain logged in for a while, sometimes only for a moment. I login again, I get a code from Adobe, but I’m not asked to provide it and the login is successful. Totally random as to how long I remain logged in.

Lightroom has always worked perfectly for me and suddenly its crashing constantly, often immediately from opening. No other software has a similar issue, eg photoshop or any other high tariff software. I have the highest spec macbook pro so dont believe its RAM etc. I have updated my macbook software, updated lightroom, uninstalled and re-installed all with no avail other than perhaps a temporary improvement

Greetings from the UK! I'm trying to create a multi camera edit from an initial edit on A cam, (using the sound from A Cam) but one of the cameras (B cam) couldn't be processed...any ideas? Could anyone kindly give me a step by step walk through in order to create a sequence using all three cameras? I'm also very much a beginner! Thx, Dom

Within the last hour or so, header links to Notifications, Avatar, and Create Post button have gone missing.  I was only able to create THIS post by narrowing my viewport & clicking the PLUS (+) sign that appears in the screen’s lower right corner.  Desktop Firefox, ver 148.02Win11 ver. 25H2 Anyone else missing header links? 

I’ve just upgraded from Acrobat Pro 2020 (perpetual licence) to the 3-year 2024/Classic track equivalent on Windows 11. One of my primary uses for Acrobat is compiling portfolios of emails in Outlook 365. Previously in the 2020 version I could export the emails, then open the portfolio and make minor changes (set a horizontal/vertical window split view and add a “To” column to mimic an inbox).These functions are no longer available in Pro 2024/Classic. An entire right-click context/submenu is missing when the portfolio file is open.Screenshots below: 1) 2020, showing the availability of the “View” context menu to make changes to columns and the use of a vertical screen split and 2) 2024, showing the lack of this menu.The lack of functionality is appalling. I also attempted to contact support via the website chat and my query was terminated without ever speaking to anyone. Customer service is nonexistent.Any assistance would be appreciated as this functionality is critical to my workflo