Using the Community

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Dear Adobe Community Team:I am writing to request your assistance in checking the status of my Adobe community account.My previous community account was linked to the email address [PPI removed by moderator] and my community username was **Flawless_Odyssey6941**. Currently, I cannot access or participate in the Adobe community using [PPI removed by moderator]. However, I can still log into my Adobe account and use Creative Cloud services normally, and the posts I previously made using my community username are still there.I am unclear about the reason for my community account restriction. If I have unintentionally violated community rules—for example, by repeatedly posting similar topics or making other mistakes—I sincerely apologize. I have absolutely no intention of violating community guidelines or disrupting forum order.I would greatly appreciate it if you could explain why my community account has been restricted. Understanding the specific reason will help me better understand co

My Behance profile suddenly switched all my projects to private and I’m unable to edit them. I also cannot view my resume or public profile. I have checked all settings, cleared caches, even changed profile availability off then on. Still nothing works.I found a separate thread with the same issue and Behance fixed the bug. I need this same treatment, please help me Behance!  

I am just trying to access a thread (https://forums.adobe.com/thread/2217630) from the "old" Adobe forum, which I found via google search. But if I click on this link, Adobe automatically redirects me to their landing page  https://community.adobe.com/How can I access these old forum threads? This is only an example, its the same problem with all other old threads which have the url "forums.adobe.com/thread/xxxxxx". And with the search function in the adobe community I neither can find the thread.Thanks a lot for answers!    

A quick note for our community members about two improvements that went live earlier today:  1. Search now stays within your community. Searching inside a community will, by default, return results only from that community, so you'll find what you're looking for without results from other communities mixed in. We're working with our platform partner on further refinements, but this improvement is now live and benefits everyone.2. Community context in email notifications. If you've subscribed to a specific section, email notifications will now show the community where each post was created. This is especially handy for our experts and super-users (thank you!). Our partner is also working to bring this to push notifications and other email notifications. Thanks for being here. We think these improvements are helpful, and more are on the way.Have a great weekend!

Any idea what is going on with Adobe Create a Post? I have been trying to Ask A Question regarding CC Synch. When there are no matching questions, I get Post the Question and the web page hangs. The link i am using “https://community.adobe.com/topic/new?subject=Creative%20Cloud%20Synch%20Failing&community=Photoshop&type=question. And yes Im logged in.

I spent over 20 minutes editing a reply, and after clicking Send, I got the error message “Something’s gone wrong”, and all of the reply text has disappeared.  Thank you for respecting my time.    This problem is easy to reproduce.  Create a new reply and copy/paste the text from the attached file “buggy.txt” into the reply, then click Send.  Adding a space before the open parentheses avoids the problem.  Shame on the developers. The old Khoros platform saved your edits every few seconds and would recover them in situations like this.

Finding the search functionality pretty poor on these new forums, I'm viewing the lightroom classic page and unless I specify lightroom classic in the search question I get results from every adobe app section listed . Finding much hard to ascertain as to whether the issue I have is a current new bug or an issue that someone solved  years ago. It seems to like throwing up 8 year old threads that are all locked . Is it possible to just search the say the lightroom classic section?  (Windows 11 opera browser)

In the last day or so, using Cmd/Ctrl click  on subject lines in the the threads listings no longer opens the thread in a new tab. You can still right-click a subject line to open it in a new tab. Can anyone point me at the general HTML/DOM mechanism that might be causing this?  If I know what to look for, I can try to fix this bug in my browser script for making the forums more useable.

On main Photoshop community page, Mac, Firefox, command click link for new tab goes to page in same tab. Not the expected behavior. Not a big deal but it breaks long history of web link behavior on main page.

The new user interface for the Adobe forums (on the Gainsight platform) is even worse than the old Khoros platform. The interface is determined not to show you information, collapsing nested replies, showing you just seven lines of the reply you're composing, showing top-level replies in newest-first order, and providing no page index for accessing long threads. To ameliorate these inanities, I wrote a free browser userscript that automatically expands nested replies, expands the input box of new replies to fill the window, changes the initial reply ordering to oldest first, and shows up to 30 top-level replies at once.  To install the script: 1. Install the free, widely used Tampermonkey browser extension. 2. Visit the script's page and click Install:https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/ * * *I've tested this mostly in Chrome on Mac, with cursory testing with Firefox and Safari on Mac and Safari on Iphone, but Tampermonkey is also avail

I've been using community.adobe for years and recently saw a pop-up promoting "the new Adobe Community" at adobe.community.A few questions before I make the switch:1. Will my existing login and profile info carry over, or do I need to create a new account?2. Are both communities going to be maintained going forward, or is one being phased out?3. What's the long-term plan — full migration to adobe.community?Seems a little confusing to have two separate forums serving the same user base. Would love some clarity!

I wish to correct my name,  remove the automatically added figures. How have I to do that? 

제목 그대로 작업했던 이미지들이 세로선으로 깨져 있거나 안보이는 상황입니다.근데 링크가 깨져 있는건 아닙니다. 같은 사진이어도 하나하나 다 넣어야 하기도 합니다.그렇다고 모든 사진을 링크포함을 할 수도 없고… 인쇄 사고 날까봐 무서워요. 혹시 비슷한 경험 하신분 도움좀 부탁드립니다.,,

I had a restriction on my Behance profile and I cannot offer Appreciations, I sent two tickets to Behance support and I didn't receive an asnwer as to how long will the restriction be in place and what can I do to have the restriction lifeted. Any help would be appreciated.

Hello,We are writing regarding the restrictions recently applied to our Adobe Behance account.We received an email stating that the following action had been taken against our account:“Measures taken: All content hidden from search discovery. Reason: Spam.”After receiving this notification, we immediately submitted an appeal explaining that we have never engaged in spam distribution, artificial activity boosting, or any other actions that violate Behance policies.Approximately one day later, our appeal was rejected without any detailed explanation. We then contacted support directly via email and once again clarified the situation, emphasizing that we did not commit any violations related to spam or platform abuse.The following day, we received another generic response that did not contain any clarification regarding:the exact reason for the restriction, what specific actions triggered it, how long the restriction will remain active, or what steps are required to resolve the issue.At t

Can someone explain to me why so many useful and BRAND NEW threads on here keep getting shut down before anyone can respond or actually give good advice. Continually shutting down forum threads that simply do not please the powers that be needs to stop NOW.

Scheduled Maintenance – Monday, May 18Heads up, the Adobe Community will be offline for scheduled maintenance on Monday, May 18, from 2:00 to 6:00 AM PT (5:00 to 9:00 AM ET / 11:00 AM to 3:00 PM CET).During this window, you won’t be able to browse, post, or reply, but everything will be back up and running as soon as we’re done. Thanks for bearing with us, and we’ll see you on the other side.

I pay premium for these services.  Adobe is supposed to be a quality software company, but their AI image generation and video capability is worse than the average free app on my phone.

Anyone else having issues with the generative AI removal tool? I don't see the eraser icon once I hit erase, so if I want to make adjustments, it's difficult to find the exact spot to make adjustments after. And I am missing the three options for generative removal, instead I’m given the refresh option and those options aren’t that good. The three options were more accurate.

I am monthly charged for an Acrobat subscription. Logging into my account, I can not see the plan. Hence I can not change it. And there seems to be no way of getting in touch with customer support - but to open a user here and post?