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6

Adobe Illustrator on Surface Pro 11 with Snapdragon X Plus processor

New Here ,
Nov 30, 2024 Nov 30, 2024

Hello! So I just purchased the 11th gen surface pro, which comes with a Snapdragon X Plus processor. I was really exicted until I discovered that Adobe Illustrator isn't available in its full version on the laptop. It's only available in Beta, which has significally less function than the full version I'm used to. I also found that this has been an issue for a while now and I don't see any new posts about when they're expecting to have illustrator be compatible with Snapdragon. 


I'm wondering if anyone has heard anything about any updates to this issue? Again I'm looking for when the full version will be compatilble NOT Beta. It makes me wonder if I should just return my new laptop and stick with my Surface Pro 8.

Thanks in advance for any insight. 

TOPICS
Bug , Draw and design , Feature request , Tools
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Adobe
Community Expert ,
Dec 21, 2024 Dec 21, 2024

@sifab77737116 sorry for the late reply, you should be able to download the full versions of adobe applications. Just go to adobe.com ,  log-in, and download. I would not use the Beta versions. I have personally removed all Beta applications on my computer. 

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Community Expert ,
Dec 21, 2024 Dec 21, 2024

@creative explorer Only the Beta version of Illustrator is currently available for Snapdragon processors.

See Do Adobe apps work on Microsoft Copilot+ PCs?

 

Adobe say they are actively working on Illustrator for Copilot+ PCs with Snapdragon X Series ARM architecture-based processors.

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New Here ,
Dec 27, 2024 Dec 27, 2024

@creative explorer Than you for your response, but I just double checked and that full versions of Illustrator are not available for Surface Pro 11 and their Snapdragon Processor. I'm wondering if there is timeline or updates on when a full verison of Illustrator WILL be available?

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Community Beginner ,
Mar 12, 2025 Mar 12, 2025

...March and still waiting. This is crucial for my studies. The web version works if i am out of the classroom... Faraday cage!! 

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New Here ,
Jul 28, 2025 Jul 28, 2025

Hi, its end of July 2025 and still illustrator is only available as beta version. adobe is getting less and less desirable softwares, and we pay so much for it. illustrator is the app that I use the most for what I need.

really bad on adobe.

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Adobe Employee ,
Jul 28, 2025 Jul 28, 2025

Hi @ana tota,

 

Thanks for reaching out and welcome to the community. I totally understand how disappointing it is to get a new Surface Pro 11 and find that Illustrator is only available as a limited Beta version.

Right now, the full version of Illustrator isn't available for Snapdragon X Series devices. Adobe is actively working on it, but there's no confirmed release date yet. You can check these pages for the latest updates: https://adobe.ly/4fec103, Adobe apps compatibility with Microsoft Copilot+ PCs

Since Illustrator is a 64-bit desktop app, it doesn't run natively or via emulation on ARM-based systems. Some users have found workarounds like using remote desktop to run Illustrator from another machine, but I get that it's not ideal.

 

Let me know if you need help with anything else or have questions.

Abhishek 

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Community Beginner ,
Jul 28, 2025 Jul 28, 2025

July and still waiting.

 

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New Here ,
Sep 16, 2025 Sep 16, 2025
LATEST

September 2025 and had to return my device 🫤

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