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Adobe Illustrator update is experiencing error

New Here ,
Oct 24, 2018 Oct 24, 2018

I've updated my Adobe Illustrator to the latest and it has a problem. When I use it, after a while it goes into the preview view and crashes the program. I always need to restart the program to work. I currently use Windows. Is it a program error? Are there any updates to fix this error?

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2018 Oct 26, 2018

We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.1

While the build is prerelease this build is still of production quality. Please feel free to use / recommend it for your day to day activity.

Warm Regards,

Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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Adobe Employee ,
Oct 26, 2018 Oct 26, 2018

We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.1

While the build is prerelease this build is still of production quality. Please feel free to use / recommend it for your day to day activity.

Warm Regards,

Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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Adobe Employee ,
Nov 05, 2018 Nov 05, 2018

Hi,

Update 23.0.1 is now live. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1

Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in while updating.

Regards,

Srishti

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New Here ,
Nov 11, 2018 Nov 11, 2018
LATEST

Hi! Yes, I updated my Adobe Illustrator and now the error is gone. Thank you so much for the help guys.

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