Ai slow start

[guy.cruls]

Ai (Illustrator) always starts slow after I've rebooted my computer, taking well over a minute (just now, 1:45)

When I open it for the second time on the same reboot, then it opens in as little as 10 seconds.

I don't suppose there's a trick to have it start fast every time?

[Monika Gause]

You could try and reset the OOBE folder.

Nr. 2 in here: "Unknown Server Error" when logging in to Adobe Creative Cloud

[Srishti Bali]

Hi there,

I would like to know if the steps suggested by Monika worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

[guy.cruls]

Hi Srishti,

No, it did not make any difference.

Thanks

Guy

[Bill Silbert]

Are you using a font utility like Suitcase or FontExplorer? I've noticed that these utilities can take some time to load when rebooting a computer and everything will run slower until they're done. Try removing these from your login items when you reboot to test this theory out.

[Srishti Bali]

Hi Guy,

As Bill suggested it could be related to fonts or preferences or plugins. I would like to ask few more questions to understand the issue better.

Have you noticed where it generally stuck? On font screen, or while initializing plugins? Please try to notice where it takes the maximum time, for example on my end it takes time while loading plugins because I have too many plugins installed on my system. If you like, you can share a video too.

This could also happen if you using a server profile. If your user profile is connected to a server then it is possible that everytime you restart the system, the preferences get refreshed. And when you next time opens the system and launch Illustrator it recreates preferences once again which is why it takes time for the first launch.

And also try deleting preferences manually:

For MAC

Close all Adobe applications.

~/Library/Caches

~/Library/Application Support/Adobe

~/Library/Preferences

Delete or rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 22 Settings folders

Launch Illustrator from the creative cloud.

For Windows

Close all Adobe applications.

Go to Locations C:\Users\user\AppData\Roaming\Adobe and

Delete or rename  Adobe Illustrator and Adobe Illustrator 22 Settings folders

Launch Illustrator from the creative cloud.

Regards,

Srishti

[rickc28977413]

Have there been new developments on this problem since orig question posted over 16 months ago? My AI 2018 CC takes 5 MINUTES to fire up in OS X. So does CS6, for that matter. Machine or OS related problem... not Adobe? 

[Monika Gause]

If the above doesn't help you, you need to contact Support so they can have a look inside your system. http://helpx.adobe.com/support.html