Any way to stop the "Generative AI" prompt from popping up?

[howlaman]

EDIT: since it seems this might legitimately be a bug, I recommend seeing see my latest post on this thread for a Uservoice request someone else has created. If you're still experiencing this issue, please go to the Illustrator Uservoice forum and upvote/support that post.

I'm guessing this is just a bug or an inescapable prompt with the new program updates, but in the off chance ... Is there any way to get this "Generative AI, now in Illustrator!" to permanently go away? I've run through it with the "Go!" option multiple times, and I've even fiddled around with generating stuff, but it still shows up multiple times a day as if I haven't. It keeps popping up over parts of files I'm working on and interrupting me. I think it's been 3-5 times today alone. Resetting preferences (or not resetting them) makes no difference. I'm using Illustrator 28.0.

[johnt23540850]

I fixed this* by going to Adobe's chat. Then the person took over my PC (with my permission of course) and if I saw what I think I saw him or her do, they went to the Windows drop-down, went to "Contextual Task Bar" and UN checked it. Then rebooted Illustrator, and voila, it seems to be gone, gone, gone. I'd say try this yourself first, but the chatter at Adobe was able to do it.

* We'll see if it "sticks"

[christinae54522104]

I'm glad this worked for you. I went to make this change for myself and it's already disabled.

[johnt23540850]

OK just freewheeling here - but maybe try ENabling it, then DISabling it ... and THEN reboot? Might be worth a try - - but honestly, I had pretty good luck (after getting cut off a few times) with the support people. So far, so good, the pesky window has not returned yet. Good Luck!!