Anyone else getting crashes after the newest Illustrator 2026 update?

[heeralc1]

I'm not working in a heavy file or anything-- since I've updated Illustrator it's crashed like 5 times in 2 hours for no discernable reason. I updated to fix lag issues on the last version and I keep losing work (and my mind). Anyone else having this problem? I'm not using AI tools or 3D tools or anything that's memory heavy.

[creative explorer]

@heeralc1 sadly, you are not alone! You can try resetting Illsutaror preferences, maybe it's a courrupted preferecnes, and if that fixes it, awesome! If not, you can disabling GPU Performance 

And by chance, that still doesn't solve the issue, roll back to a previous version that wasn't as glitchy as 2026! 

[heeralc1]

Thank you for your reply! I got so fed up and lost so much work that I indeed decided to go backwards to an earlier version, but will definitely try this if I brave the new update again!

[Luke27340238sql5]

Hi,

Is this on PC settings or Illsutrator settings? Thank you.

[Anubhav M]

Hello @Luke27340238sql5,

I'm sorry to hear you're having similar trouble with Illustrator. Could you please confirm the exact version of Illustrator installed, and if this issue occurs when working with a specific file/tool, so we can better assist you? Also, try the suggestions shared in this help article (https://adobe.ly/3Lg43sD) and let us know how it goes.

Looking forward to hearing from you.

Anubhav

[Monika Gause]

Do you have a Wacom? Try and update the driver.

[Luke27340238sql5]

Same here some too! I have Windows 11 and intel core ULTRA 7.