Artboard Rotation while using touchpad for zoom in Illustrator 25.3

[Amir Mahdi Moslehi]

Hi, recently I faced a new problem. When I use the trackpad for zoom-in/out the artboard keeps rotating. I don't know how can I fix this problem.

[Monika Gause]

Double click the rotating hand tool.

It looks like you cannot lock the angle of the canvas.

[rama_ai · Accepted solution]

Thanks @Monika Gause 

@Amir Mahdi Moslehi you can also use Esc. key to reset the unintended rotation of canvas.

[Veroor]

Guys, please implement a locking option for the rotation view. 

[marianadlb]

Thank you!!! 

[defaultttp9kx66ipv1]

Thank you so much - been trying to straighten my artboard for a week!

[MandiStack]

Thank you, rama_ai!!! I've had this happen so many times and could never figure out how to straighten it!

[Clarus développement]

This rotation option has been driving me mad and I've been working on crooked artboards for too long now. The Esc key is a relief, thanks!

[pamim89340511]

Thank you so much, I get this problem very often. I was annoyed by it actually. You made my life easier. 

[Brian28528615ny2m]

Thank you for the ESC trick

[macmahooters]

This problem has me HEATED. I zoom in and out with my trackpad all day long with zero occasion for artboard rotation. ESC is the quickest way to reset the accidental rotation, but it also exists from full screen mode (which I work in.) So this new feature requires 4 or 5 keystrokes to correct, and return to my proper workstation. Adobe if you're listening please allow us to disable the trackpad rotation. 

[Tracy5F85]

The rotate view tool In Illustrator Is very sensitive and I keep accidentily rotating the view In Illustrator when Im not even trying too. All I want to do Is zoom In and out, but I have to zoom In and out extremely carefully or else I set off rotate view and the view rotates. I dont want the view to constantly rotate whenever I try to zoom In or out and I don't see myself needing to use this feature anytime soon, so Is there a way I can disable It or turn It off?

Thank you

[Dan Rodney]

I know Photoshop has a gesture that you can disable  Solved: How do I lock rotation view in Photoshop? - Adobe Support Community but I don't know of a rotate view option in Illustrator. I'm trying to do what you describe but I can't do that in Illustrator.

[Doug A Roberts]

The rotate view tool was added in 25.3.

Tracy, can you tell us what hardware you are using? I've seen people mention this a lot but as I can't enable that particular gesture on my machine, I can't test it.

It may be possible to disable the rotate gesture in your system settings.

[Dan Rodney]

Ah that explains it... I have not received that update yet. I've checked and restarted my Creative Cloud app but it's not available to me yet. Maybe Adobe's doing a staggered release.

[Tracy5F85]

The update I am on for Adobe Illustrator Is 25.3, I noticed that I did not have the rotate view tool until the most recent update. Im not sure where In my settings I would be able to disable this feature though, Ill have to look.

[Doug A Roberts]

Are you using pich-zoom on a touchpad when the unwanted rotation occurs? What hardware are you using?

[Decoded5C84]

Hi,

I'm having the same issue and i'm on a MacBook Pro M1.

The rotation is kinda anoying when it happends by accident.

[Tracy5F85]

Hi Doug, 

Yes I'm using the pinch zoom on my Macbook's touchpad when the unwanted rotation of the view occurs. I have a Macbook Pro 13 Inch from 2017 and I am on the macOS Catalina update.

[Doug A Roberts]

At the moment all I can think of is disabling the rotate gesture in your system preferences. This screenshot is from OS 10.13 but I imagine Catalina is similar:

In Photoshop, this was worked around with a preferences option to disable multi-touch gestures. I don't know if they'll do the same for Illustrator.

[Andrew_Lyn]

This worked!!! Thanks for the suggestion!!!

[Brian McKenzie]

Yup. This worked. Silly that it isn't native to the app though.

[abbywilliamsdesign]

BLESS YOU. Agree though, this should be native to the app!

[default11la4xqsikrb]

Thank you for this! What poor design flaw. Now, will Adobe please switch the shift key back to it's original constraint use in Photoshop? Love your apps guys but you keep throwing in the least sensical crap into said beloved apps. 

XO

[abhignak]

+1

On a Macbook Pro 16-inch 2019... keep setting off the rorate while working on my Trackpad and it's incredilby hard to bring the view manually back to 0.00 degrees.