Artboard Rotation while using touchpad for zoom in Illustrator 25.3

Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

Hi, recently I faced a new problem. When I use the trackpad for zoom-in/out the artboard keeps rotating. I don't know how can I fix this problem.Screenshot 2021-06-12 at 23.27.43.png

TOPICS
Bug, How to

Views

18.6K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct Answers

Adobe Community Professional , Jul 27, 2021 Jul 27, 2021
Anyone reading this today may be glad to know that updating to Illustrator 25.4 introduces this option in preferences:

Likes

Translate

Translate
Adobe Employee , 8 hours ago 8 hours ago
Hi all,  We have tried to address this issue in our latest release. Update 25.4.1 is live for all the countries. Please update Illustrator to the latest version to get access to this option (Trackpad Gesture to Rotate View). Please feel free to reach out if you run into any other questions or issues in the future, we'd be happy to help. Regards!

Likes

Translate

Translate
replies 122 Replies 122
Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

Double click the rotating hand tool.

 

It looks like you cannot lock the angle of the canvas.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 14, 2021 Jun 14, 2021

Copy link to clipboard

Copied

Thanks @Monika Gause 

@Amir Mahdi Moslehi you can also use Esc. key to reset the unintended rotation of canvas.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

Guys, please implement a locking option for the rotation view. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 01, 2021 Jul 01, 2021

Copy link to clipboard

Copied

Thank you!!! 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2021 Aug 02, 2021

Copy link to clipboard

Copied

Thank you so much - been trying to straighten my artboard for a week!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

This problem has me HEATED. I zoom in and out with my trackpad all day long with zero occasion for artboard rotation. ESC is the quickest way to reset the accidental rotation, but it also exists from full screen mode (which I work in.) So this new feature requires 4 or 5 keystrokes to correct, and return to my proper workstation. Adobe if you're listening please allow us to disable the trackpad rotation. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

The rotate view tool In Illustrator Is very sensitive and I keep accidentily rotating the view In Illustrator when Im not even trying too. All I want to do Is zoom In and out, but I have to zoom In and out extremely carefully or else I set off rotate view and the view rotates. I dont want the view to constantly rotate whenever I try to zoom In or out and I don't see myself needing to use this feature anytime soon, so Is there a way I can disable It or turn It off?

 

Thank you

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

I know Photoshop has a gesture that you can disable  Solved: How do I lock rotation view in Photoshop? - Adobe Support Community but I don't know of a rotate view option in Illustrator. I'm trying to do what you describe but I can't do that in Illustrator.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

The rotate view tool was added in 25.3.

 

Tracy, can you tell us what hardware you are using? I've seen people mention this a lot but as I can't enable that particular gesture on my machine, I can't test it.

 

It may be possible to disable the rotate gesture in your system settings.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

Ah that explains it... I have not received that update yet. I've checked and restarted my Creative Cloud app but it's not available to me yet. Maybe Adobe's doing a staggered release.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

The update I am on for Adobe Illustrator Is 25.3, I noticed that I did not have the rotate view tool until the most recent update. Im not sure where In my settings I would be able to disable this feature though, Ill have to look.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

Are you using pich-zoom on a touchpad when the unwanted rotation occurs? What hardware are you using?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

Hi,

I'm having the same issue and i'm on a MacBook Pro M1.

The rotation is kinda anoying when it happends by accident.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

Hi Doug, 

 

Yes I'm using the pinch zoom on my Macbook's touchpad when the unwanted rotation of the view occurs. I have a Macbook Pro 13 Inch from 2017 and I am on the macOS Catalina update.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

At the moment all I can think of is disabling the rotate gesture in your system preferences. This screenshot is from OS 10.13 but I imagine Catalina is similar:

 

Screen Shot 2021-06-21 at 17.24.05.jpg

In Photoshop, this was worked around with a preferences option to disable multi-touch gestures. I don't know if they'll do the same for Illustrator.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2021 Jun 23, 2021

Copy link to clipboard

Copied

This worked!!! Thanks for the suggestion!!!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

Yup. This worked. Silly that it isn't native to the app though.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

BLESS YOU. Agree though, this should be native to the app!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 29, 2021 Jun 29, 2021

Copy link to clipboard

Copied

Thank you for this! What poor design flaw. Now, will Adobe please switch the shift key back to it's original constraint use in Photoshop? Love your apps guys but you keep throwing in the least sensical crap into said beloved apps. 

 

XO

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

+1

On a Macbook Pro 16-inch 2019... keep setting off the rorate while working on my Trackpad and it's incredilby hard to bring the view manually back to 0.00 degrees.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2021 Jun 20, 2021

Copy link to clipboard

Copied

You would think a company like adobe would do its research before launching a useless function like this. Cannot explain how annoying it has made working when you artboard keeps rotating everytime you zoom in. 

 

THE LEAST YOU COULD DO IF GIVE US THE ABILITY TO TURN IT OFF! @ADOBE

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

This new feature is DRIVING ME CRAZY! 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

Screenshot 2021-06-10 at 10.17.05.pngAs you can see i accidentally rotated my workspace (not just my artboard, the ENTIRE workspace) and i can't rotate it back to 0 deg. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

Either double-click on the rotate view tool in the toolbar, or View > Reset Rotate View

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines