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Assets Export Doesn't work

New Here ,
Feb 25, 2023 Feb 25, 2023

I tried to use the Export Assets First time because the Export to photoshop doen't work proparly and all my layers merge together. I drag all the elements i have to the assets folder. and when I choose Export to Assets. I choose all inclouded. but the folder is empty after exporting. Whats wrong? I tried to reset my prefernces as suggested. didn't help. pleas need help.

 

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Import and export
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Adobe
Guide ,
Feb 26, 2023 Feb 26, 2023

Did you check the Write layers option when exported to Photoshop?
For Export to Assets, please show the screenshots of each step to find the wrong one

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Adobe Employee ,
Apr 30, 2023 Apr 30, 2023
LATEST

Hello @irisn81446975,

 

We understand that encountering technical issues can be frustrating. I hope the problem is resolved by now. If not, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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