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Beta 28.1.100 isn't opening files when I double click them in Windows Explorer

New Here ,
Nov 20, 2023 Nov 20, 2023

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As per the title, files aren't opening when I double-click them in Windows File Explorer. It does switch to Illustrator after I've clicked the file, but doesn't actually open the doc.

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Adobe
Community Expert ,
Nov 28, 2023 Nov 28, 2023

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Can you supply a little more information for us to be able to help.

Does it work if you open from within Illustrator?

Whats your system setup? What version of Windows do you have?

Have you uninstalled Illustrator and reinstalled?

Have you right clicked the file and changed the default open with..?

 

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New Here ,
Nov 28, 2023 Nov 28, 2023

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This bug has been fixed in Beta 28.2.11. I no longer have this issue.

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Community Expert ,
Nov 28, 2023 Nov 28, 2023

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Ok great

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