• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Blue tint on linked image after saving and reopening

New Here ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

Hi All,

When i link an image to an illustrator file after saving and reopening the file some linked image turn into a blue tint, and trying to relink the image deosn't solve the issue.

Even MacOS preview shows the blue tint image.

Already tried to uninstall and delete preferences file.

Thanks in advance.

 

TOPICS
Bug

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 19, 2022 Jul 19, 2022

Hello @Teresa25302080zzjs,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-saved-file/m-p/12981938#M323941) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

...

Votes

Translate

Translate
Adobe
Community Expert ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

There are currently some issues with linked PNG that could be related.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

Hello @Teresa25302080zzjs,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-s... and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

The option to embed the image on the inverted file become ununembed because the images ar already embedded but inverted in colors.

The only workaround is to relink every single image and save without include linked files but is quite annoying because this behaviour wasn't present in older version of AI.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

There is no workflow I can think of where placing .png in Illustrator is the best file workflow. Resave and place as.psd instead and your issue should go away.

 

You also may have the .png as indexed color, and if you open in photoshop and make RGB and resave that also can resolve this. 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 25, 2023 May 25, 2023

Copy link to clipboard

Copied

LATEST

almost a year later, had this issue and your PSD tip helped! Ty

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines