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Can not open new file in illustrator for mac, I just installed

New Here ,
Feb 25, 2023 Feb 25, 2023

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Screenshot 2023-02-25 at 21.47.58.png

 This is a screenshot how it looks like straight when I open an Illustrator. 

I hope somebody will help me with it 

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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If you can open the preferences, then there is a quick fix in here: https://community.adobe.com/t5/illustrator-discussions/illustrator-opens-with-blank-window/m-p/92272... 

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Thanks for your reply. 

I did try to untick but its still the same. 

Do you have any more ideas how I can fix it? 

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New Here ,
Feb 25, 2023 Feb 25, 2023

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So, the tool bar is working now but if I press the HOME button, its still comes up as blank page. Any suggests?

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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New Here ,
Feb 26, 2023 Feb 26, 2023

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I renamed UXP and CEP folders but it's still the same. 

Home button not working, I can open new folder now but if  I select tool, there is no tool bar on the top. 

Any suggests?

Thanks

 

Screenshot 2023-02-26 at 08.40.07.png

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