Can not open new file in illustrator for mac, I just installed

[greta28592234bwy1]

 This is a screenshot how it looks like straight when I open an Illustrator. 

I hope somebody will help me with it 

[Monika Gause]

If you can open the preferences, then there is a quick fix in here: https://community.adobe.com/t5/illustrator-discussions/illustrator-opens-with-blank-window/m-p/92272... 

[greta28592234bwy1]

Thanks for your reply. 

I did try to untick but its still the same. 

Do you have any more ideas how I can fix it? 

[greta28592234bwy1]

So, the tool bar is working now but if I press the HOME button, its still comes up as blank page. Any suggests?

[Monika Gause]

You could try this: https://community.adobe.com/t5/illustrator-discussions/blank-screen-on-illustrator-on-mac-os/td-p/11... 

[greta28592234bwy1]

I renamed UXP and CEP folders but it's still the same. 

Home button not working, I can open new folder now but if  I select tool, there is no tool bar on the top. 

Any suggests?

Thanks