can't open illustrator

[default7pic1qtn2ykm]

When I try open Illustrator version 26.0.1 or version 25.4.1, I can't see anything. according to windows task manger the program is running but nothing is showing up on my screen or taskbar. I have try uninstalling Illustrator but it is still not opening.

[default7pic1qtn2ykm · Accepted solution]

Working now after updating to windows 11

[Hossam Eldin_Ibrahim9690]

my plan included illustrator but when I open the app asks me for payment

[Anubhav M · Accepted solution]

Hello @Hossam Eldin_Ibrahim9690,

I am sorry to hear about your experience. Would you mind trying the suggestions in this help article (https://adobe.ly/3zerrki) and letting us know if they help?

Looking forward to hearing from you.

Thanks,

Anubhav

[junaid_281]

It's open but Adobe says first of all you sigin .I am already siginbut it can't run. Why

[Monika Gause]

Please post a screenshot. Is this your problem?

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html 

[Mystical_interest1857]

i cant install the apps

[Monika Gause]

Please tell us exactly what's keeping you from doing so.

[Dinesh-Gowli]

2 minutes open and close why this problem in illustrator

[YolandaM]

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