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Cannot Export

New Here ,
Jul 07, 2022 Jul 07, 2022

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I have tried all sorts of methods from changing file name, exporting as JPEG or PNG, with a combination of CMYK or RGB colour, I have also tried just exporting blank artboards and have also clicked 'artboards' when I am saving the file. I just updated my adobe last night and nothing will work now. 

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Import and export

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Adobe
Community Expert ,
Jul 07, 2022 Jul 07, 2022

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Hi, try doing a fresh install of Adobe Illustrator. You could use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files.

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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Hi, do you still need help? Has your problem been solved? Keep us update.

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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If you are desperate to open these files as pixel images, have you tied saving the files in AI format and opening directly in Photoshop?

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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Trying to understand this. The file has mixed RGB and CMYK? Or is it that you cannot export any file?

Are you saving to a network drive or a local folder. Are you sure you have permission to write to that folder.

Have you tried using Asset Export?  

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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Hello @defaultzo5izd3tg6pu,

 

Sorry to hear about this experience. I hope the steps shared by Italosan, Jeff, and Lukas helped resolve the problem. If not, kindly try the steps shared in this article (https://helpx.adobe.com/in/illustrator/kb/preferences-folder-read-only-error.html) and share your observations with us.

 

Looking forward to your response.

 

Thanks,

Anubhav

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