Cannot open a certain .aic file in Illustrator

[Evan.Pienta]

I had recently worked on (4 days ago) a specific file on Illustrator but have not touched since. It was before the new update and now when I go to open the file, either from the creative cloud or Illustrator itself, It doesn't respond. When it doesn't respond, the program doesn't freeze up, and I don't get a pop up message. The other thing is a project I had worked on about a month ago I can open, so it is only a problem with one specific file. I've looked through the fourm and seen similar porblems, but nothing exactly like mine. I should mention I am on Windows 10. If I can get any help on how I can open this file it would be greatly appreciated.

[Evan.Pienta]

This issue is fixed in AI 25.1 update available in Creative Cloud Desktop

[Anubhav M]

Hello @anthonys54549157,

We're sorry for the trouble. It looks like we need to troubleshoot this in a live session. Please head here (https://adobe.ly/49FBLxP) and select the chat button in the lower-right corner of the page. We can help troubleshoot faster that way.

Thanks,

Anubhav

[louspringer · Accepted solution]

Rama_ai's answer doesn't work, there's still a bug. 

1. Quick export the file as AI from the iPad
2. Share via Airdrop or other means to get it to your Mac
3. Open and save it from the Mac

[Pascal26621291w48l · Accepted solution]

For me, it worked to close Illustrator and open the file via the Creative Cloud app.
It will automatically open the file in Illustrator then.