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Cannot Open AI file! "Expected dict object"

New Here ,
Dec 16, 2022 Dec 16, 2022

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Hi I've been working on making fliers in Adobe Illustrator, but the last time I was working it I accidentally reset my computer before or while saving. Since then I can't open it again. I get two errors:

1) Illustrator could partially read the file. We recovered as much as possible....(etc)
2) Acrobat PDF File Format is having difficulties. Expected a dict object.

I'm confused by this since I didn't do anything regarding making or importing a pdf..... is there any way to rescue my art and text for this corrupted file??

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Mentor ,
Dec 16, 2022 Dec 16, 2022

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Nah, it's probably toast.

The Illustrator team (Adobe employees) may try and recover your file, contact @Anshul_Saini

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Adobe Employee ,
Dec 27, 2022 Dec 27, 2022

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Hi @addleyw23601085,

 

Thanks for reaching out. This generally means the PDF content/ structure of the file has gotten corrupted. Would you mind sharing the download link to the file here or via DM? I will try my best to recover it.

 

Looking forward to the file.

 

Thanks,

Anshul Saini

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Community Beginner ,
Sep 10, 2023 Sep 10, 2023

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Hello, Mr. @Anshul_Saini Can you help me too? The same thing happened to me.

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Adobe Employee ,
Sep 11, 2023 Sep 11, 2023

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Hi @Rusiru_Sam,

 

Certainly, I'd be happy to help. Please share the download link to your corrupted AI file here or via DM, and I will do my best to assist you in recovering it.

 

Looking forward to the file.

 

Thank you,

Anshul Saini

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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Hi,

 

Here is the download link Mr. Anshul,
https://drive.google.com/file/d/18Ak59cNmfGD53My-RvKukS_HtCqVj-EE/view?usp=drive_link

 

looking forward to hearing from you.

Thank you.

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Adobe Employee ,
Sep 11, 2023 Sep 11, 2023

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Thank you for providing the download link to the file, @Rusiru_Sam. I appreciate your patience.

 

I've reviewed the file, and I was able to partially recover it. You can access the partially recovered file using the following link: https://shared-assets.adobe.com/link/4f7ce8e5-d3d6-4922-47ba-6e3547655c4c

 

Please download the file and check its contents. While I was able to recover a significant portion of the file, there may still be some data missing or corrupted due to the initial issue. I recommend reviewing the file carefully and making any necessary adjustments or edits.

 

Please don't hesitate to reach out if you encounter any further issues or have additional questions. I'm here to assist you.

 

Best regards,

Anshul Saini

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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Wow!

 

That's amazing, Thank you very much, Mr. Anshul, for this help. 

Thanks again.

 

Best Regards,

Rusiru.

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Adobe Employee ,
Sep 12, 2023 Sep 12, 2023

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You're very welcome, @Rusiru_Sam!

 

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. I'm here to help.

 

Best regards and happy designing,

Anshul Saini

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Community Beginner ,
Sep 12, 2023 Sep 12, 2023

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New Here ,
Nov 22, 2023 Nov 22, 2023

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Hello Mr. @Anshul_Saini , 

Can you help me too? The same thing happened to me today. 

Here is the download link for my corrupted file: https://drive.google.com/file/d/1cvvLxL35NXeXJiETlhz82Ylg__bw21Qd/view?usp=sharing
Thanks in advance. 

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Adobe Employee ,
Nov 22, 2023 Nov 22, 2023

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Hello @Imran28356858yfgz,

Thank you for reaching out for assistance. I've reviewed the file you shared via the Google Drive link. Unfortunately, it appears to be incomplete, lacking essential data that is causing the "Expected dict object" error. Typically, this error occurs when a file is not saved correctly or is incompletely downloaded or copied.

Recovering the file is challenging without the missing data. To prevent such issues in the future, ensure that you save your files carefully or save them as Cloud Document and verify that they are fully downloaded or transferred.

If you have any further questions or if there's anything else I can assist you with, please feel free to let me know.

Best regards,
Anshul Saini

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New Here ,
Nov 22, 2023 Nov 22, 2023

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Hello MR. @Anshul_Saini , 

I appriciate your prompt response. This issue happened yesterday while I was working on that file and my PC all of a sudden turned off. After turning on the PC, I wasn't able to open the file anymore. It showed the same issue again and again. Is there any way to get the file back? It was my 5 days work in here. 

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New Here ,
Mar 06, 2024 Mar 06, 2024

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Hi. I have tried to contact you but I didn't get any responses. 😞

I'm having the same problem with this file:

 

https://drive.google.com/file/d/1V-KJu4VSnUiV9xL8WhBtI-DWbZrMzdkJ/view?usp=drive_link

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New Here ,
Aug 20, 2024 Aug 20, 2024

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Hello Mr. @Anshul_Saini. I'd like to ask for your help to recover my AI file too. The link to the file I have sent to your inbox already. Thanks for your help!

 

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Adobe Employee ,
Aug 21, 2024 Aug 21, 2024

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Hi @Kunsovann26678312aucb,

 

Thanks for reaching out. I've replied to your direct message with the link to the recovered Illustrator file. Please check your inbox, and let me know if you need any further assistance.

 

Best,

Anshul Saini

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New Here ,
Oct 02, 2024 Oct 02, 2024

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Hello Mr. @Anshul_Saini

I have the same problem can you help me
Here is the file link:
https://www.mediafire.com/file/4lchs59mkdeyh30/تصميم+ديكومينت+المشروع.zip/file

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New Here ,
Nov 05, 2023 Nov 05, 2023

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Hello, Mr. @Anshul_Saini Can you help me too? The same thing happened to me. 

This is the download file link https://drive.google.com/file/d/1prFTVM06fkzbLFekF1Pd34Y0CYa1Joft/view?usp=sharing thanks!

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Adobe Employee ,
Nov 06, 2023 Nov 06, 2023

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Hello @Johan Andres25649568ixhz,

 

I appreciate you reaching out for assistance. I've examined the file you provided via the Google Drive link. I regret to inform you that the file appears to be incomplete or corrupted. It's missing essential data, which seems to be causing the "Expected dict object" error. This typically happens when a file wasn't saved properly or was incompletely downloaded or copied.

 

In this case, without the missing data, it is challenging to recover the file. To avoid such issues in the future, make sure to save your files carefully and ensure that they are fully downloaded or transferred.

 

If you have any further questions or if there's anything else I can assist you with, please feel free to let me know.

 

Best,

Anshul Saini

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New Here ,
Nov 27, 2023 Nov 27, 2023

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Hello, Mr. @Anshul_Saini are you able to please take a look at this same issue I have been experiencing and try to recover the file if possible?

 

Annoyingly, I can see the preview of the file in the opening of Illustrator, attached as a PNG for reference

 

Thanks in advance,

Jac

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New Here ,
Nov 27, 2023 Nov 27, 2023

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It seems it hasn't attached the Ai. file, I'll try again but also share a Google Drive link

 

https://drive.google.com/file/d/1gybVXyT3ug-KHn5PhLdUaG394riKhXSt/view?usp=drive_link

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New Here ,
Feb 22, 2024 Feb 22, 2024

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Heyy @Anshul_Saini 

I'm Facing the same issue. I've saved the file last night and am not able to open it today to continue my work. Could you kindly help me as well with the issue.

Here is the download link https://we.tl/t-9Zx5JRmcAF

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Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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Hey @Jayanth5E72,

 

I've managed to recover your file. You can access it through this link: [https://adobe.ly/3T9JXS4].

If you encounter any errors while trying to open the file, try ignoring the link initially. Let the file open first, and then either relink or replace the link again. This should resolve any issues you're facing.

 

Let me know if you need further assistance!

 

Best,

Anshul Saini

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New Here ,
Feb 24, 2024 Feb 24, 2024

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Adobe Employee ,
Feb 24, 2024 Feb 24, 2024

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Hi @Yasin356630953hdd,

 

I'd be happy to help you with the file. However, the link you provided seems to be locked, preventing me from accessing it. Could you please provide a public link or ensure that the file is accessible so that I can assist you in fixing it?

 

Once you've made the file accessible, feel free to share the link here, and I'll do my best to resolve the issue for you. Let me know if you need any further assistance or have any questions.

 

best,

Anshul Saini

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