This is a REALLY BIG PROBLEM! I've been with Adobe and Illustrator from their begining.
If I can't save the files I am working on, I'm screwed. I shouldn't have to do ANY work around. I have paid thousands to Adobe and my expectations are very high, updates shouldn't screw your best customers, you should not have put the update out without testing for this MOST BASIC opperation-SAVING AS AI file.
I'm so mad I could just spit.
Imac 4g Quad Core
Montery 12.2.1 Mac OS
32 gigs of ram
Illustrator recently upgraded automatically.
I've been through all the threads, non of those fixes did anything.
Also having this problem. My Save dialog box comes up and the save button is greyed out. I can't use the mouse to click any locations e.g. Desktop, or a local drive etc. and I can't even click cancel. I have to cancel via Command-. on the keyboard. HELP!
Some got it working by enlarging the save dialog window.
It may be worth trying.
Hi @admojo @Narend Sooknarine,
We are really sorry for the trouble. We are working with Apple to resolve the issue.
In the meantime, I would request you all to try the following workarounds:
I hope it helps!
Thanks & Regards,
it worked by resizing the dialog!
The same situation when I tried to save the file, Can't click anywhere, not change the file name or choose the folder.
I tried to reinstall the app, reset SMC, it didn't work.
but after resizing the dialog to a bigger size from the suggestion, everything worked again 🙂
Same problem, I did as another suggested and re-sized the save window and the save button appeared and I was able to get to the next screen where you choose version. Clicking continue gave an error. I tried again, re-sized the save window, took off pdf compatible and it worked. This will work for now but I will need pdf compatible, cant live without that, but at least you will not loose your designs. Please Fix Now.
We are glad to inform you that the save button greyed out/ unclickable issue has been addressed. We worked with Apple and addressed this issue with the latest macOS update, v12.3.1, released last week. I would request you to update and let us know if the issue still persists.
Mine's working again, thanks for resolving