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CC Library Thumbnails Randomly Having White Backgrounds on Graphics

Community Beginner ,
Jun 06, 2024 Jun 06, 2024

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I am trying to understand why, when I add new vectors or graphics via Illustrator to my CC Library, some thumbnails randomly display with a white background.

 

...and if there's a way to display all of these without the white background. Using the 'Show Transparency Grid' option still shows the white background behind the graphic.

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Community Expert , Jun 06, 2024 Jun 06, 2024

Good question!

 

I think it is a bug in illustrator. I option dragged my logo (which was done years ago shows transparency correctly) to canvas to get the vector shapes. Then I dropped the same artwork back in and the transparency is white where bounding box is. Seems like the older items I did years ago are good, but anything about 2 years or less showing white around bounding box.

 

Screen Shot 2024-06-06 at 10.58.00 PM.jpg 

 

 

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Community Expert ,
Jun 06, 2024 Jun 06, 2024

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Good question!

 

I think it is a bug in illustrator. I option dragged my logo (which was done years ago shows transparency correctly) to canvas to get the vector shapes. Then I dropped the same artwork back in and the transparency is white where bounding box is. Seems like the older items I did years ago are good, but anything about 2 years or less showing white around bounding box.

 

Screen Shot 2024-06-06 at 10.58.00 PM.jpg 

 

 

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Community Beginner ,
Jun 07, 2024 Jun 07, 2024

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@Mike_GondekThank you very much for your response and insight. Over the past few months, this issue has become more noticeable, especially with our white artworks, making it somewhat inconvenient.

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